Ivan

FINANCIAL CRIME ANALYST / KYC SPECIALIST / VIRTUAL ASSISTANT

Ivan

ID Verified
1,200/mo
cremona, Italy
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

FINANCIAL CRIME ANALYST / AML AND KYC SPECIALIST / CUSTOMER SERVICE EXECUTIVE / GENERAL VIRTUAL ASSISTANT Reliable General Virtual Assistant with a strong background in Financial Crime Analysis and over 6 years of customer service experience. I support business owners with administrative tasks, email and calendar management, data handling, CRM updates, and task coordination. Known for accuracy, confidentiality, and the ability to follow SOPs, I provide consistent, detail-oriented support with m...

Skills & Expertise

AI & Automation

OpenAI APIBeginner

Customer Success

Data & Analytics

Design & Creative

CapCutExpert
CanvaBeginner

Finance & Accounting

Virtual Assistance & Admin

Content & Writing

Work Experience

FINANCIAL CRIME ANALYST / AML AND KYC SPECIALIST / CUSTOMER SERVICE EXECUTIVE

ZEPZ LTD

Sep 2019 - Oct 2025

Job Responsibilities:

Financial Crime Analyst [ZEPZ Ltd] — Cebu City, Philippines -Reviewed, validated, and documented large volumes of data with high accuracy, directly aligning with data entry, CRM updates, and record management -Managed confidential client information and sensitive case files, demonstrating strong discretion and trustworthiness -Prepared clear reports and summaries to support internal decision-makin...

ZendeskEmail SupportLive Chat SupportIntercomExcel (Advanced)Phone SupportTechnical SupportLiveChatGoogle Sheets (Advanced)SQL

Quick Stats

Age34 years
GenderMale
English LevelConversational
ID VerificationVerified
Portfolio
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Certifications

C2