Virtual Assistant/Billing Rep/Administrative AssistantVirtual Assistant/Billing Rep/Administrative Assistant
Isabela
ID Verified$800
per month
($5/hour)
Profile Description
Results-driven Business Administration graduate with robust experience in billing management, customer service, and administrative operations. Skilled in maintaining accuracy across invoicing, financial records, and remote administrative routines. International leadership roles in community care sharpened strong interpersonal abilities, cross-cultural collaboration, and adaptability in fast-paced remote environments. Eager to leverage strong organizational capabilities, fluency in English, and t...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Human Resources
Finance & Accounting
Customer Success
Data & Analytics
Work Experience
Senior Co-worker
Tigh a' Chommain Camphill Ltd
Jan 2025 - Oct 2025
Key Achievements:
Operational and administrative leadership of a residential care home focusing on the well-being of eight residents. Overseeing personnel management, shift scheduling, and direct supervision of volunteer staff. Responsible for process control, administrative routines, inventory management, and purchasing, ensuring compliance with internal workflows and organizational schedules.
Debt Collection Specialist
Paschoalotto Serviços Financeiros
Nov 2023 - Jul 2024
Key Achievements:
Handled inbound and outbound communications for debt negotiation, contract restructuring, and customer retention. Consistently met strict daily recovery targets while delivering high customer satisfaction and maintaining elevated NPS scores. Managed records, database updates, and system entries for active negotiations.
Billing Assistant
Ultrax do Brasil Indústria Química Ltda
Jul 2019 - May 2021
Key Achievements:
Issuance of electronic tax invoices (NF-e) for chemical products, maintaining strict compliance with corporate tax and commercial regulations. Organized sales documentation and tax filing workflows. Created tracking spreadsheets to monitor billing performance, analyze sales metrics, and support decision-making. Interfaced directly with logistics and commercial departments to ensure accurate order delivery.
Administrative Assistant
LSI Administração e Serviços S/A
Sep 2017 - Jul 2018
Key Achievements:
Managed operational planning and control, including assembly, sorting, and distribution of production orders to teams. Managed physical and digital document archives, ensuring quick information access. Provided direct support to daily administrative tasks and customer inquiry desks, liaising with sales teams to guarantee project deadlines and instructions were clearly fulfilled.
Solutions Assistant
Finch Brasil Soluções Integradas de Tecnologia Ltda
Mar 2016 - Sep 2017
Key Achievements:
Financial reconciliation, document preparation, sorting, and auditing of banking title packages for system processing. Assisted in administrative operational workflows for the technology company, managing data integrity across integrated platforms. Focused on operational accuracy, efficiency, and meeting strict daily deliverable deadlines.
Administrative Assistant
Incol-Lub Indústria e Comércio Ltda
Jan 2012 - Oct 2015
Key Achievements:
Issuance of product tax invoices (NF-e) ensuring tax compliance, organizing sales documentation files, and preparing decision-support spreadsheets. Interfaced with logistics and sales departments for prompt order dispatch and customer service management (SAC).
Quick Stats
Education
Bachelor's Degree
FGP- Business Management
2012 - 2018