Virtual assistant, customer service agent, chat moderatorVirtual assistant, customer service agent, chat moderator
Irene
ID Verified650/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$650
per month
($4/hour)
Member since January 2026
Profile Description
I am a detail-oriented and experienced virtual assistant with a background in customer service, Administration, Sales, live chat agent and call center agent , handled chat moderation, managed customer inquiries providing solutions, front end website management, and supported teams with admin tasks, tech-savvy, organized, and excel in fast-paced environments.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Email ManagementExpert
Document ManagementExpert
Personal Assistant ServicesAdvanced
Data EntryIntermediate
Calendar ManagementBeginner
Meeting CoordinationBeginner
Software Development
Webpack/ViteAdvanced
Design & Creative
E-commerce & Marketplace
Facebook MarketplaceExpert
WordPressAdvanced
ShopifyBeginner
Order ProcessingBeginner
Marketplace SEOBeginner
Customer Success
Phone SupportExpert
Social Media SupportExpert
Live Chat SupportAdvanced
LiveChatAdvanced
Email SupportBeginner
Ticket ManagementBeginner
Marketing & Growth
Email MarketingAdvanced
ChatGPT for MarketingBeginner
SEO (Technical & Content)Beginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Content MarketingBeginner
Real Estate Operations
Sales & Business Development
Zoho CRMIntermediate
Content & Writing
Work Experience
Public Relations manager
Smart field gardens ltd
2016 - Jan 2026
Job Responsibilities:
Boosted brand reputation and stakeholder engagement through strategic communication.
Email ManagementDocument ManagementWebpack/ViteData EntryExecutive Assistant ServicesPersonal Assistant ServicesCapCutReal Estate ListingCanvaLive Chat Support
Quick Stats
Age31 years
GenderFemale
English LevelFluent
ID VerificationVerified
Certifications
Diplomer in customer service