Virtual Assistant/Shopify VA/ Amazon VA/Virtual Assistant/Shopify VA/ Amazon VA/
Imee
$800
per month
($5/hour)
Profile Description
Highly organized and dependable Virtual Assistant with hands-on experience in Amazon and Shopify store management, executive assistance, and customer support. Backed by 5 years of BPO experience and a strong customer-first mindset. Skilled in handling listings, operations, lead management, and administrative tasks with accuracy, consistency, and professionalism.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Real Estate Operations
Sales & Business Development
Work Experience
Fraud Specialist
Concentrix Philippines
Aug 2019 - Apr 2021
Job Responsibilities:
2 Years’ experience as Fraud Specialist for Financial account (CITIBANK) were I monitored client accounts and transactions to detect suspicious or fraudulent activities, investigated unauthorized transactions, identity theft cases, and account takeovers and applied fraud detection tools and risk scoring systems to identify potential threats.
Customer Support
Sitel Philippines
Nov 2015 - Sep 2018
Job Responsibilities:
3 Years’ experience as CSR for Retail account (Macy’s and Bloomingdale’s) were I assist customers with placing orders, product inquiries, returns, refunds, and exchanges through CRM and provided customer support for Macy’s and Bloomingdale’s retail accounts via phone, email, and chat.