Administrative VA | Workflow Automations

Hope

1,230/mo
Nairobi, Kenya
Looking for Full-time
7 hours/day
Availability: US / EU timezone

Profile Description

I’m a Virtual Assistant who helps founders, startups, and service-based businesses keep everything running without chaos. I manage schedules, emails, and recurring tasks while creating systems that actually work in the background so nothing is missed. I take ownership, follow through without being reminded, and solve problems quietly so clients can focus on priorities and growth.

Top Skills

Cold Email Outreach · 3 yearsCommunity Management · 3 yearsEmail Marketing · 3 yearsEmail Support · 3 yearsLead Generation · 3 years

Skills & Expertise

AI & Automation

ZapierAdvanced
Make (Integromat)Advanced
Workflow AutomationAdvanced
OpenAI APIAdvanced
n8nBeginner
API IntegrationBeginner
Prompt EngineeringBeginner

Customer Success

Email SupportAdvanced
Social Media SupportAdvanced

Marketing & Growth

Email MarketingAdvanced
Community ManagementAdvanced
Facebook Business ManagerIntermediate
MailchimpIntermediate
ActiveCampaignIntermediate
ConvertKitBeginner

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachAdvanced
Zoho CRMAdvanced
PipedriveIntermediate
Proposal WritingBeginner

Work Experience

VA | Workflow Automation

Independent Projects

Jan 2023 - Present

Key Achievements:

•Built an automated booking system for a photography studio, reducing manual scheduling •Created an automated hiring and onboarding workflow for a coach, cutting repetitive admin work •Researched charter schools in Massachusetts, compiling leadership contacts and email lists •Compiled verified data on public parks, population, and area in square meters across California •Delivered structured research and automation solutions tailored to each project’s needs

ZapierMake (Integromat)Workflow Automation

Executive Virtual Assistant

Freelance

Jan 2023 - Present

Key Achievements:

•Managed executive calendars and aligned availability, reducing scheduling conflicts by 30% •Triaged inboxes using priority sorting and follow-ups, improving response time by 25% •Coordinated local and international travel with complete itineraries, reducing last-minute issues •Built structured Google Drive systems that reduced file search time by 40% •Documented meeting notes, action items, and tracked follow-through for accountability •Created Gmail and Google Sheets outreach systems that booked 5 to 10 qualified calls per week •Built a WhatsApp appointment chatbot, reducing reply time from 24 hours to under 2 hours •Managed community interactions and client onboarding using automated forms and task triggers

Community ManagementConvertKitn8nAPI IntegrationWorkflow Automation

Admin VA

VANP Brand Studio

Jan 2025 - Dec 2025

Key Achievements:

•Streamlined the founder’s calendar and meeting flow, improving time alignment and follow-through •Built structured Asana boards that clarified daily tasks, deadlines, and priorities •Compiled verified research to support project and client decisions •Improved client and internal communication flow, reducing response delays •Automated ManyChat lead qualification sequences, cutting qualification time by 60% •Tracked and qualified inbound leads from Instagram, LinkedIn, Threads, and Slack •Built Slack to ClickUp workflows that removed manual lead entry and saved 4 hours per week

ZapierEmail MarketingWorkflow AutomationEmail SupportFacebook Business ManagerCommunity ManagementSocial Media SupportLead Generation

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

Virtual Assistant
AI & Workflow Specialist
Project Management
Proof Reading