virtual assistant

Harriet

ID Verified
1000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated Virtual Assistant and Cold Caller with experience in lead generation, CRM management, customer follow-ups, and appointment setting. I am confident on the phone, organized with data, quick to learn new systems, and reliable in handling daily tasks with little supervision. I bring strong communication skills, consistency, and a results-driven work ethic to every role.

Top Skills

Amazon FBA · <1 yearB2B Sales · <1 yearB2C Sales · <1 yearChatGPT for Marketing · <1 yearCold Calling · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
LiveChatBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Content MarketingBeginner
GoHighLevelBeginner
ChatGPT for MarketingBeginner
Pinterest AdsBeginner
Instagram GrowthBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
Zoho CRMBeginner
SalesforceBeginner

Work Experience

Business Development Representative

Arkstone Group

Jan 2025 - Present

Key Achievements:

Consistently met call targets, booked qualified appointments, maintained clean CRM data, and improved follow-ups.

Live Chat SupportEmail SupportExcel (Advanced)Phone SupportLiveChatGoogle Sheets (Advanced)Social Media SupportFacebook MarketplaceZendesk

Quick Stats

Age32 years
English LevelFluent
Other Languages
SwahiliBasic
ID VerificationVerified

Certifications

social media anagement