Gabrielle

Customer Support, Virtual Assistant

Gabrielle

ID Verified
700/mo
Tarlac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, I’m Gabrielle. I have several years of experience in administrative support, customer service, and healthcare-related roles, where I’ve developed strong skills in client communication, scheduling, data entry, documentation, and managing multiple tasks efficiently. In my previous role, I handled a high volume of clients—around 60 or more per day—while making sure their concerns were addressed accurately and their appointments and follow-ups were properly coordinated. I’m very organized, deta...

Top Skills

Phone Support · 5 yearsAirtable · 3 yearsCalendar Management · 3 yearsCalendly · 3 yearsCanva · 3 years

Skills & Expertise

AI & Automation

ZapierBeginner

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
IntercomAdvanced
Technical SupportIntermediate
FreshdeskIntermediate
ZendeskIntermediate

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Design & Creative

CanvaAdvanced

Sales & Business Development

Cold CallingAdvanced
B2B SalesIntermediate
SalesforceIntermediate

Specialized Skills

Telehealth SupportAdvanced
Mental Health SupportAdvanced

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Email ManagementAdvanced
CalendlyAdvanced
AirtableAdvanced

Work Experience

Customer Support Specialist

Wellnite

Nov 2022 - Jul 2026

Live Chat SupportEmail SupportGoogle Sheets (Advanced)ZapierFreshdeskTicket ManagementZendeskPhone SupportIntercomCold CallingTelehealth SupportMental Health SupportData EntryAirtableEmail ManagementCalendar ManagementCalendly

Quick Stats

Age28 years
English LevelConversational
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Tarlac State University

2015 - 2020