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Virutal Assistant, E-commerce Email Support

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ID Verified
1,000/mo
Manapla Negros Occidental, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Detail-oriented Virtual Assistant and E-commerce Support Specialist with over 4 years of BPO/customer service experience and 1 year of virtual assistance supporting online business operations. Experienced in order management, subscriptions, refunds, and customer communication using platforms such as Shopify, SamCart, Zendesk, and Recharge. Skilled in handling high-volume inquiries, maintaining accurate records, and coordinating with internal teams to ensure smooth daily operations. Reliable, org...

Top Skills

Mental Health Support · 10 yearsFacebook Marketplace · 6 yearsTikTok Shop · 5 yearsVideo Editing · 4 yearsPhone Support · 3 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Email SupportIntermediate
ZendeskIntermediate
Ticket ManagementIntermediate
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

Video EditingAdvanced
CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert
TikTok ShopExpert
ShopifyIntermediate
Shopify PlusIntermediate
eBayIntermediate
Order ProcessingIntermediate
Order FulfillmentIntermediate

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
TikTok AdsBeginner

Specialized Skills

Mental Health SupportExpert
Contract ReviewBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner

Work Experience

Email Suppot

Aventus LLC

Jan 2024 - Oct 2025

Email Support

Quick Stats

Age29 years
English LevelFluent
ID VerificationVerified
Portfolio
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