Francis

B2B Sales Virtual Assistant

Francis

800/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and reliable Virtual Assistant with 7+ years of experience in customer service, sales, real estate, lead generation, and administrative support. Skilled in managing client communications, scheduling appointments, maintaining records, handling high-volume tasks, and providing professional customer support. Experienced with CRM and productivity tools, including HubSpot, Seamless AI, Apollo, Google Workspace, and Microsoft Office. A proactive and adaptable professional with strong c...

Top Skills

Phone Support · 7 yearsApollo.io · 3 yearsCold Calling · 3 yearsCold Email Outreach · 3 yearsEmail Support · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportAdvanced
Live Chat SupportIntermediate
Lead ManagementIntermediate
ZendeskIntermediate
Customer.ioIntermediate
Social Media SupportBeginner

Design & Creative

CanvaIntermediate
CapCutIntermediate

E-commerce & Marketplace

ShopifyBeginner
Order ProcessingBeginner

Marketing & Growth

HubSpotAdvanced

Real Estate Operations

Real Estate ListingIntermediate

Sales & Business Development

Cold CallingAdvanced
Cold Email OutreachAdvanced
Warm Outreach & Appointment SettingAdvanced
Apollo.ioAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
SalesforceIntermediate
Zoho CRMIntermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Data EntryIntermediate
Executive Assistant ServicesIntermediate
CalendlyIntermediate
Research & Information GatheringIntermediate

Work Experience

B2B Sales Virtual Assistant

iQair

Aug 2025 - Sep 2026

Key Achievements:

handled high-volume outbound calling of approximately 150–200 calls per day to generate and qualify business leads, identify key decision-makers, and introduce tailored air quality solutions. I was responsible for scheduling appointments between qualified prospects and the sales team, maintaining accurate CRM records, and conducting consistent follow-ups to nurture leads and improve conversion rates, ultimately supporting a steady and reliable sales pipeline.

Cold CallingCold Email OutreachWarm Outreach & Appointment SettingData EntryResearch & Information GatheringHubSpotLead GenerationB2B SalesPhone SupportEmail Support

Market Development Associate

Evernest

Jul 2024 - Aug 2025

Key Achievements:

Served as a Market Development Associate specializing in outbound sales and lead generation for a U.S.-based property management company. Conducted 150–200 outbound calls daily to property owners and real estate investors to introduce Evernest's property management services, identify qualified prospects, and build strong client relationships. Successfully scheduled daily appointments for the sales team by engaging decision-makers, addressing objections, and communicating the value of professional property management solutions. Maintained accurate CRM records, followed up with prospects, and consistently met daily activity and appointment-setting goals while contributing to business growth through effective prospecting and relationship building.

Phone SupportHubSpotEmail SupportReal Estate ListingLead GenerationCold Email OutreachApollo.ioCold CallingWarm Outreach & Appointment SettingCalendar Management

Customer Sales Representative

VXI Global Holdings

Feb 2019 - Jul 2024

Key Achievements:

Served as the primary customer liaison, handling 80+ daily inquiries related to billing, troubleshooting and service upgrades, ensuring 100% customer satisfaction. Provided real-time support via phone and chat, efficiently resolving technical and billing issues, achieving a first-contact resolution rate of 90%. Consistently achieved 100% of daily sales targets and contributed to an 80% monthly sales success rate through consultative selling and upselling strategies.

Phone SupportEmail SupportSalesforceLive Chat Support

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified