Auction & Operations Specialist/HR & Administration professi

Florence

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US timezone

Profile Description

I am an experienced and licenced Auctioneer and HR/ Administrative Professional with over six years of experience in Human Resources, Customer Service and Auction Operations.Having worked with Gillette Auctioneers,Coca-Cola Beverages Africa and Multichoice Kenya. I have developed strong skills in record management, communication, coordination, customer relations and Problem-solving. My auctioneering experience has strengthened my abilities in auction administration, documentation, client communi...

Top Skills

Calendar Management · <1 yearClickUp · <1 yearCustomer.io · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Meeting CoordinationBeginner
Email ManagementBeginner
Document ManagementBeginner
Calendar ManagementBeginner
Data EntryBeginner
TrelloBeginner
ClickUpBeginner

Customer Success

Email SupportBeginner
Customer.ioBeginner
Technical SupportBeginner
Ticket ManagementBeginner

Human Resources

RecruitmentBeginner
PayrollBeginner
TimekeepingBeginner
HR ManagementBeginner

Specialized Skills

HRIS ManagementBeginner
Performance ManagementBeginner

Work Experience

Auctioneer

Gillette Trader Auctioneers

Mar 2024 - Present

Key Achievements:

. Coordinate auction operations, documentation and scheduling . Manage client communication and stakeholder relationships . Supported debt recovery and payment follow-ups . Prepared Auction notices,reports and asset records . Coordinate asset valuation and disposal processes

HR& Administrative Assistant

Coca-cola Beverages Africa(Nairobi Bottlers)

Jan 2018 - Sep 2024

Key Achievements:

.Maintained employee records and confidential HR documents . Coordinated recruitment,interviews and employee onboarding. . Organised meetings, training and staff schedules . Prepare Hr reports and administrative correspondence. . Managed HR reports and administrative correspondence. . Manage office operations and employee inquiries.

Customer Service & Administration Assistant

Multichioce Kenya

Jan 2014 - Oct 2017

Key Achievements:

. Handled customer inquiries and resolved service issues . Maintained customer records and administrative documents . Processed customer requests and updated account information . Supported daily office operations and reporting. . Improved customer satisfaction through effective communication and timely follow-ups

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Public Relations