virtual assistant,

Flavia

1,500/mo
kampala, Uganda
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Virtual Assistant with hands on experience supporting executives, clients, and teams through calendar and email management, client communication, documentation, task coordination, and digital workflow management. Proficient in Google Workspace, Microsoft Office, CRM and project management tools, with the ability to manage competing priorities, maintain accurate records, coordinate follow-ups, and keep daily operations moving efficiently. Strong in remote communication, administrative problem-sol...

Skills & Expertise

AI & Automation

HeyGenBeginner
MidjourneyBeginner
ZapierBeginner

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
GumroadBeginner

Human Resources

RecruitmentBeginner
TimekeepingBeginner
SOP WritingBeginner

Real Estate Operations

AirbnbBeginner

Specialized Skills

Work Experience

Remote Operations & Customer Support |

EduBloom Technologies

Feb 2026 - Present

Job Responsibilities:

Sustained consistent, professional communication across 30+ weekly client inquiries, maintaining strong response quality across email, chat, and CRM channels. Tracked recurring customer issues and fed insights into reporting, directly supporting process improvement decisions. Kept CRM records and documentation fully current, giving the team reliable access to accurate customer history at all times...

Workflow AutomationEmail SupportZendeskLive Chat SupportFreshdesk

project assistant

palms construction

Jan 2024 - Dec 2025

Job Responsibilities:

Coordinated communication and scheduling across five concurrent projects without breakdowns between project managers and stakeholders. Brought procurement and vendor documentation to a high level of accuracy, reducing errors in quotations and supplier records. Organized 70+ business documents and contracts into a system that measurably improved retrieval speed and day to day workflow.

Email SupportLead ManagementWorkflow AutomationGoogle Sheets (Advanced)Document ManagementResearch & Information GatheringCalendar ManagementMeeting Coordination

administrative virtual assistant

Newdawn Outreach

Mar 2020 - Oct 2023

Job Responsibilities:

Ran 10+ monthly meetings and executive calendars without scheduling conflicts across distributed remote teams. Brought order to a high volume inbox 20+ weekly emails, ensuring timely responses and zero missed follow ups. Built a reliable digital filing and documentation system that leadership depended on for travel and meeting logistics.

Calendar ManagementResearch & Information GatheringTravel PlanningDocument ManagementExecutive Assistant ServicesPersonal Assistant ServicesEmail ManagementSOP WritingTimekeepingPresentation Design

Quick Stats

Age38 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

google project management