Farly

Inside Sales Agent | Lead Manager | Acquisitions Specialist

Farly

ID Verified
1,100/mo
Quezon City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU timezone

Profile Description

I have over 13 years of customer service and sales experience, including more than 3 years in the U.S. real estate industry as an Appointment Setter, ISA, and Virtual Assistant. My experience includes cold calling, lead generation, lead qualification, appointment setting, CRM management, and follow-up. I'm proficient with tools such as Follow Up Boss, GoHighLevel, REISift, PropertyRadar, Podio, RealScout, Ylopo, Celebrity Agent, and RingCentral. What makes me a great hire is my strong communica...

Skills & Expertise

Content & Writing

CopywritingBeginner

Customer Success

Real Estate Operations

Sales & Business Development

Virtual Assistance & Admin

ClickUpIntermediate
Data EntryBeginner
CalendlyBeginner

Work Experience

Cold Caller

Harvey Buys the Houses

Sep 2022 - Oct 2024

Job Responsibilities:

Real Estate Client (US-Based) | Harvey Buys the Houses Admin Support | Cold Caller | Acquisition Follow-Up September 2022 – October 2025 Key Responsibilities Conducted outbound cold calls and qualified motivated seller leads. Managed CRM records, lead pipelines, and follow-up calls/SMS. Scheduled appointments and provided administrative support. Key Achievements Generated qualified seller lead...

Phone SupportEmail SupportGoogle Sheets (Advanced)Cold Email OutreachB2B SalesData EntryLead GenerationTicket ManagementExcel (Advanced)

Quality Assurance Analyst

Alorica

Nov 2012 - Nov 2022

Job Responsibilities:

Key Responsibilities Provided customer service and technical support through phone, email, and chat. Resolved billing, account, and technical issues while ensuring a positive customer experience. Monitored and evaluated agent calls, provided coaching, and delivered performance feedback. Ensured compliance with quality standards, company policies, and KPIs. Key Achievements Promoted from Custome...

ZendeskData VisualizationGoogle Sheets (Advanced)Phone SupportEmail SupportLive Chat SupportSalesforce

Quick Stats

Age36 years
GenderMale
English LevelFluent
ID VerificationVerified