Erwin

Administrative, Virtual, Technical, and Executive Assistant

Erwin

ID Verified
2,000/mo
Candelaria, Quezon, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dynamic technical assistant and licensed professional teacher with a strong background in administrative operations, document and information systems management, and process monitoring. Knows Document Management System (DMS) and Program Management Information System (PMIS), procurement coordination, and compliance oversight. Skilled in conducting training programs, facilitating team activities, and streamlining workflows to improve efficiency and accuracy. Brings extensive experience across gove...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

CanvaIntermediate
Adobe PhotoshopIntermediate
CapCutBeginner

E-commerce & Marketplace

ShopifyIntermediate

Finance & Accounting

Sales & Business Development

NegotiationAdvanced
Proposal WritingIntermediate
Zoho CRMBeginner

AI & Automation

OpenAI APIIntermediate
Copy.aiIntermediate

Marketing & Growth

Work Experience

TECHNICAL ASSISTANT II

Department of Education – Central Office, Office of the Assistant Director for Administrative Service

Aug 2025 - Present

Job Responsibilities:

• Assisted the Director III in planning, operations, and scheduling meetings for the Administrative Service Office. • Organized and maintained the Document Management System (DMS), Program Management Information System (PMIS), filing systems, and confidential records. • Reviewed and recorded incoming/outgoing documents; ensured timely coordination of priority programs, activities, and projects (...

Creative WritingExcel (Advanced)Email CopywritingLive Chat SupportEmail SupportPower BITechnical WritingTechnical SupportCanvaCopywriting

PROJECT DEVELOPMENT OFFICER II

Office of the Presidential Adviser for Peace, Reconciliation, and Unity – Central Office, Office of the Chief of Staff

Mar 2025 - Jun 2025

Job Responsibilities:

1. TECHNICAL AND SECRETARIAT SUPPORT – provides comprehensive technical and operational assistance to the Office of the Chief of Staff (OCOS), including but not limited to the following: • Assists in the end-to-end coordination and execution of Executive Management Committee (ExeCom) meetings, Management Committee (ManCom) meetings, and other OCOS-led activities: a. Drafts, finalizes, and dissemin...

TECHNICAL ASSISTANT II

Department of Education – Central Office, Legislative Liaison Office,

Feb 2024 - Dec 2024

Job Responsibilities:

• Provided administrative, technical, and legislative support to the head of the Legislative Liaison Office (LLO), contributing to the development and advancement of the Department’s legislative agenda inputs to proposed legislation. • Assisted in drafting position papers, policy briefs, talking points, and official correspondence to Congress and Senate Committees. • Monitored and analyzed propose...

TECHNICAL ASSISTANT I

Department of Education – Central Office, Project Management Service

Jul 2021 - Dec 2023

Job Responsibilities:

• Provided end-to-end support in the planning, coordination, and execution of nationwide education programs and reform initiatives under the Project Management Service. • Assisted project leads in creating and updating work plans, Gantt charts, and results-based monitoring frameworks and reports to ensure alignment with Department priorities and to ensure transparency and accountability. • Facilit...

SENIOR HIGH SCHOOL TEACHER / COLLEGE INSTRUCTOR

Asian Institute of Technology and Education

Jul 2019 - Jul 2021

Job Responsibilities:

• Taught core and specialized subjects such as English (Oral Communication, Reading and Writing Skills, Creative Writing, English for Academic and Professional Purposes), Practical Research 1 & 2, Media and Information Literacy, and Purposive Communication to both Senior High School and College students, aligning instruction with K-12 and CHED curriculum standards. • Designed and implemented outco...

PROJECT-BASED FIELD AUDITOR

Grand Marketing Research Plus Inc.,

Nov 2020 - Dec 2020

Job Responsibilities:

• Coordinated with regional teams and stakeholders to schedule field visits and optimize survey operations. • Generated detailed reports on FMCG (Fast-Moving Consumer Goods) performance and regional analytics to support marketing strategies and business decisions. • Maintained and updated databases with survey results and compliance records for easy retrieval and analysis. • Prepared administrativ...

CUSTOMER SERVICE REPRESENTATIVE (Non-Voice)

AYTEL Data and Business Solutions Corp.,

Jun 2018 - Jun 2019

Job Responsibilities:

• Handled email and chat support inquiries, providing timely and accurate responses to customer questions and concerns; • Maintained consistently high customer satisfaction ratings through effective communication and problem resolution; • Managed and organized customer correspondence logs and support tickets to ensure efficient follow-up and case tracking; • Coordinated with internal teams to esca...

DOCUMENT CONTROL STAFF / SPECIALTY PRODUCTS CREW

Peter Paul Philippines Corp.,

Jan 2012 - May 2018

Job Responsibilities:

• Maintained and updated ISO documentation to ensure compliance with quality management standards and supported audit readiness for internal and external assessments; • Collaborated with Quality Assurance (QA) and production teams to track product quality metrics and assist in resolving discrepancies; • Managed the filing, retrieval, and archiving of critical production and quality documents, ensu...

Quick Stats

Age32 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
SpanishConversational
ID VerificationVerified
Portfolio
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Certifications

Licensed Professional Teacher
Certified Lean Six Sigma Yellow Belt

Education

Bachelor's Degree

Tayabas Western Academy

2014 - 2018