SW/App/Cloud Tech Support AssociateSW/App/Cloud Tech Support Associate
Ma.
ID Verified$502
per month
($3/hour)
Profile Description
Motivated, results-driven and Cross-Skilled professional with experience in technical support,team leadership, and marketing tasks. Skilled in assisting customers, solving technical issue, and working well with a team. Always eager to learn and grow while contributing to a company's success.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Sales & Business Development
Marketing & Growth
Work Experience
SW/App/Cloud Tech Support Associate
Accenture
Apr 2021 - Present
Job Responsibilities:
Results-driven SW/App/Cloud Tech Support Associate with experience providing end-to-end technical support through voice and email channels while ensuring high service quality and customer satisfaction. Responsible for troubleshooting application and cloud-related issues, meeting service-level agreements, and maintaining professional, customer-focused communication. Trusted to take on Team Sub-Lead...
Sales clerk
Homeworld shopping corp.
Apr 2019 - Sep 2019