Virtual Assistant/ Product Manager

Edward

ID Verified
700/mo
Accra, Ghana
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Detail-oriented and proactive Personal Assistant and Product Manager with over 4 years of experience supporting executives, managing projects, and optimising business operations across diverse industries. Skilled in product testing, remote team coordination, and social media management. Adept at using productivity tools like Jira, Slack, and Google Workspace to streamline workflows and enhance efficiency. Currently expanding expertise through a Product Management certification. Recognised for ex...

Top Skills

Canva · 3 yearsSocial Media Support · 3 yearsAdobe Photoshop · 2 yearsBlog Writing · 2 yearsBrand Identity Design · 2 years

Skills & Expertise

AI & Automation

ChatGPT/ClaudeIntermediate
n8nBeginner

Content & Writing

Blog WritingIntermediate
Creative WritingBeginner
Email CopywritingIntermediate
WordPressIntermediate

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Social Media SupportAdvanced
LiveChatIntermediate

Design & Creative

FigmaBeginner
User ResearchIntermediate
Adobe PhotoshopIntermediate
CanvaAdvanced
Brand Identity DesignIntermediate
Social Media GraphicsIntermediate
CapCutIntermediate

Finance & Accounting

BookkeepingIntermediate

Marketing & Growth

Google AdsBeginner
LinkedIn AdsBeginner
Community ManagementIntermediate
MailchimpIntermediate
Semrush/AhrefsBeginner

Sales & Business Development

Cold Email OutreachBeginner
Account ManagementIntermediate

Work Experience

Product Manager

Beauty N Brushes

Jan 2024 - Present

Key Achievements:

Served as Product Manager for Beauty N Brushers, testing the platform for bugs and flow issues, recommending and implementing new features, and ensuring product improvements aligned with business goals.

n8nLive Chat SupportEmail SupportChatGPT/Claude

Personal Assistant

Ruth Kusi Asare

Nov 2022 - Present

Key Achievements:

Streamlined social media management across three companies, overseeing content creation, scheduling, and engagement to enhance online presence. Served as Product Manager for Order Convenience, testing a web app, finding and reporting bugs and issues to developers, and ensuring the end product met high-quality standards. Optimised business visibility by strategically featuring the company on various marketplaces, resulting in consistent customer acquisition and maintaining monthly revenue between $[phone hidden] and $[phone hidden]. Conducted comprehensive research, preparing detailed reports to facilitate decision-making processes. Facilitated client onboarding through tailored training sessions on the business platform, ensuring successful utilisation. Designed cohesive and visually appealing branded content for all three businesses, reinforcing a consistent brand image. Served as the primary point of contact for the CEO, efficiently managing email correspondence and responding to client inquiries across all three businesses.

ChatGPT/ClaudeBlog Writingn8nCreative WritingEmail CopywritingEmail SupportFigmaCanvaUser ResearchBrand Identity DesignBookkeepingSocial Media GraphicsGoogle AdsMailchimpSemrush/AhrefsAccount Management

Creative Director

Sidakye Solutions

Jul 2022 - Oct 2022

Key Achievements:

Directed a creative team, providing guidance and oversight throughout the design process. Monitored project progress, ensuring timely completion and maintaining high-quality standards. Facilitated brainstorming sessions to generate innovative concepts aligned with company objectives. Provided sketches and direction for logo concepts, poster designs, and other visual assets to the illustrator

Adobe PhotoshopBrand Identity DesignAccount Management

YBE Ghana Limited

Executive Assistant to C.E.O

Aug 2021 - Jul 2022

Key Achievements:

Efficiently managed the CEO’s weekly schedule, coordinating appointments, conferences, and travel arrangements. Maintained accurate records and documents for easy accessibility and retrieval when needed. Drafted and distributed memos, emails, and newsletters to convey important information and updates from the CEO to staff members. Assisted in preparing and editing presentations, reports, and other business documents for the CEO, ensuring accuracy and quality.

Blog WritingEmail SupportPhone SupportSocial Media SupportBookkeeping

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified

Certifications

Virtual Assistant ALX
Product Management Basics, Pendo

Education

bachelor

Takoradi Technical University

2020 - 2022

associate

Takoradi Technical University

2017 - 2020