Edina

Marketing, Virtual Assistant, Sales Associate, Call Center

Edina

500/mo
Lusaka, Zambia
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a 28-year-old professional based in Lusaka, Zambia, with over five years of experience in sales, over a year in customer service, and additional experience in social media management. Since starting my career in 2017, I have developed strong communication, organizational, and interpersonal skills, enabling me to effectively engage with clients, manage relationships, and support business growth. My background includes handling customer inquiries, managing schedules, following up on leads, an...

Skills & Expertise

Customer Success

E-commerce & Marketplace

Virtual Assistance & Admin

Work Experience

Marketing/Sales Associate

Kayemba Stores

Feb 2018 - Sep 2024

Job Responsibilities:

Consistently exceeded monthly sales targets by 15–30% through strategic prospecting and relationship building. Contributed to the increase in revenue growth within a specified period by upselling and cross-selling products/services. Converted 60% of leads into paying customers, improving overall sales conversion rates. Built and maintained a pipeline of active clients, increasing repeat business a...

Email SupportCustomer.ioSEO Content WritingCreative WritingBlog WritingEditorial Calendar ManagementLive Chat SupportProduct Descriptions

Quick Stats

Age28 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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