Marketing, Virtual Assistant, Sales Associate, Call CenterMarketing, Virtual Assistant, Sales Associate, Call Center
Edina
$500
per month
($3/hour)
Profile Description
I am a 28-year-old professional based in Lusaka, Zambia, with over five years of experience in sales, over a year in customer service, and additional experience in social media management. Since starting my career in 2017, I have developed strong communication, organizational, and interpersonal skills, enabling me to effectively engage with clients, manage relationships, and support business growth. My background includes handling customer inquiries, managing schedules, following up on leads, an...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Content & Writing
E-commerce & Marketplace
Marketing & Growth
Virtual Assistance & Admin
Work Experience
Marketing/Sales Associate
Kayemba Stores
Feb 2018 - Sep 2024
Job Responsibilities:
Consistently exceeded monthly sales targets by 15–30% through strategic prospecting and relationship building. Contributed to the increase in revenue growth within a specified period by upselling and cross-selling products/services. Converted 60% of leads into paying customers, improving overall sales conversion rates. Built and maintained a pipeline of active clients, increasing repeat business a...