Projects & Operations ManagerProjects & Operations Manager

Dennis

ID Verified

1,500/mo

Nairobi, Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,500

per month

($9/hour)

Member since February 2026

Profile Description

Results-driven Client Project Manager and Business Insights Analyst with over 10 years’ experience delivering IT and data-driven initiatives across fintech and gaming sectors. Proven expertise in project lifecycle management, stakeholder engagement, process optimisation, and performance analytics. Strong background in translating business requirements into scalable technical solutions, designing KPI dashboards, and driving operational efficiency. Skilled in SQL, Power BI, Tableau, Python, and Sn...

Top Skills

Document Management · 7 years Google Sheets (Advanced) · 7 years Data Visualization · 6 years Excel (Advanced) · 6 years Statistical Analysis · 6 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

AI & Automation

Workflow AutomationExpert

Power AutomateAdvanced

Azure OpenAIAdvanced

Data LabelingAdvanced

Jasper AIIntermediate

Prompt EngineeringIntermediate

OpenAI APIIntermediate

GitHub CopilotBeginner

SynthesiaBeginner

ZapierBeginner

DALL-EBeginner

MLflowBeginner

Google Vertex AIBeginner

Content & Writing

Technical WritingBeginner

Creative WritingBeginner

Customer Success

Technical SupportAdvanced

ZendeskAdvanced

Phone SupportAdvanced

Video SupportAdvanced

Ticket ManagementBeginner

FreshdeskBeginner

Data & Analytics

Google Sheets (Advanced)Expert

Excel (Advanced)Expert

Data VisualizationExpert

Statistical AnalysisExpert

SQLExpert

Power BIExpert

Python (Pandas/NumPy)Advanced

TableauAdvanced

SnowflakeAdvanced

Virtual Assistance & Admin

Document ManagementExpert

Calendar ManagementExpert

Research & Information GatheringExpert

Email ManagementExpert

Monday.comAdvanced

JiraAdvanced

Data EntryAdvanced

NotionAdvanced

Meeting CoordinationAdvanced

AsanaAdvanced

Travel PlanningAdvanced

ClickUpIntermediate

Executive Assistant ServicesBeginner

CalendlyBeginner

Specialized Skills

Performance ManagementExpert

Compensation & BenefitsAdvanced

Software Development

Next.jsIntermediate

Work Experience

Project Associate

Betika

Dec 2024 - Nov 2025

Job Responsibilities:

Led the rollout of the Betika affiliate program across 8 African markets, driving structured partner acquisition and revenue growth. Successfully launched the Dragonstone betting platform across all Betika operating markets, ensuring seamless market-wide implementation and adoption. Spearheaded the implementation of Zendesk (Customer Management System) across all Betika markets, standardising cust...

Technical SupportTableauMeeting CoordinationCalendar ManagementJiraMonday.comTechnical WritingWorkflow AutomationZendeskData Visualization

Quick Stats

Age34 years

GenderMale

English LevelFluent

Other Languages

FrenchBasic

ID VerificationVerified

Certifications

Monday Work Management

Education

Bachelor's Degree

Meru University of Science and Technology

2012 - 2016