Team Leader | Virtual AssistantTeam Leader | Virtual Assistant

Cindy

ID Verified

1,300/mo

Pasig City, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,300

per month

($7/hour)

Member since September 2026

Profile Description

Experienced Team Leader and Virtual Assistant with a strong background in customer service, team management, CRM workflows, and administrative support. I help businesses stay organized, improve daily operations, and deliver excellent customer experiences.

Top Skills

Calendar Management · 10 years Data Entry · 10 years Document Management · 10 years Email Management · 10 years Email Support · 10 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

AI & Automation

Workflow AutomationExpert

GitHub CopilotAdvanced

Copy.aiAdvanced

Google Vertex AIAdvanced

CanvaExpert

Social Media GraphicsExpert

Presentation DesignExpert

CapCutExpert

Video EditingExpert

User ResearchAdvanced

Logo DesignAdvanced

Adobe Premiere ProAdvanced

Final Cut ProAdvanced

E-commerce & Marketplace

ShopifyExpert

Order ProcessingExpert

Order FulfillmentExpert

Shopify PlusExpert

TikTok ShopExpert

Facebook MarketplaceExpert

Amazon FBAAdvanced

EtsyAdvanced

eBayAdvanced

Sales & Business Development

Proposal WritingExpert

NegotiationExpert

Account ManagementExpert

Sales PresentationsAdvanced

SalesforceAdvanced

Zoho CRMAdvanced

Specialized Skills

Employee RelationsExpert

Performance ManagementExpert

OnboardingExpert

Corporate TrainingExpert

Language TeachingExpert

Technical TrainingExpert

Coaching & MentoringExpert

Virtual Assistance & Admin

Calendar ManagementExpert

Email ManagementExpert

Document ManagementExpert

Data EntryExpert

Meeting CoordinationExpert

Executive Assistant ServicesExpert

Personal Assistant ServicesExpert

Research & Information GatheringExpert

CalendlyExpert

Travel PlanningAdvanced

Monday.comIntermediate

Work Experience

Team Leader

Concentrix

Feb 2022 - Sep 2026

Job Responsibilities:

As a Team Leader, I successfully managed and supported a team in achieving performance targets while maintaining high standards of customer service and operational efficiency. I monitored key performance indicators, provided regular coaching and feedback, and developed action plans to improve individual and team performance.

Technical SupportEmail SupportPhone SupportTicket ManagementLead ManagementExcel (Advanced)Power BIZendeskGoogle Sheets (Advanced)Shopify

Quick Stats

Age30 years

GenderFemale

English LevelFluent

ID VerificationVerified

Education

Bachelor's Degree

University of the East

2012 - 2015