Customer Service, Technical support, Sales representativeCustomer Service, Technical support, Sales representative

I have 8 years of experience in the customer service industry, where most of my clients are on e-commerce business. I've had extensive experience in using Shopify, Gorgias, Zendesk, ZohoCRM, Google Suite, etc. I've handled customers via Live chat, Inbound/outbound calls, and Email where I assisted them in tracking orders, refunds, chargebacks, and customizing their orders.