China

Virtual Assistant, Customer Sales and Service Specialist

China

ID Verified
1,000/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am excited to apply for the Customer Service Specialist position at your company. With over three years of experience in customer service, ticket management, and client support, I have built a strong track record of resolving customer concerns efficiently, managing high-volume support requests, and delivering exceptional customer experiences. In my previous roles, I managed customer inquiries across phone, email, and chat while utilizing ticketing and CRM systems to track, prioritize, and res...

Skills & Expertise

Content & Writing

CopywritingBeginner

Customer Success

E-commerce & Marketplace

TikTok ShopBeginner
ShopifyBeginner

Design & Creative

Adobe XDBeginner
PrototypingBeginner

Marketing & Growth

Real Estate Operations

Sales & Business Development

Software Development

HTML5/CSS3Beginner

Work Experience

Ticket Management Operator / Virtual Assitant

Letstalk Tickets

Aug 2023 - May 2026

Job Responsibilities:

Inventory Management Specialist; Customer Support

Ticket ManagementExcel (Advanced)CopywritingEmail SupportTechnical SupportR ProgrammingLive Chat Support

Quick Stats

Age27 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified