China

Virtual Assistant, Customer Sales and Service Specialist

China

1,000/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am excited to apply for the Customer Service Specialist position at your company. With over three years of experience in customer service, ticket management, and client support, I have built a strong track record of resolving customer concerns efficiently, managing high-volume support requests, and delivering exceptional customer experiences. In my previous roles, I managed customer inquiries across phone, email, and chat while utilizing ticketing and CRM systems to track, prioritize, and res...

Top Skills

Account Management · <1 yearAdobe XD · <1 yearB2B Sales · <1 yearCalendar Management · <1 yearClickUp · <1 year

Skills & Expertise

Content & Writing

CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
R ProgrammingBeginner
Statistical AnalysisBeginner
Data VisualizationBeginner

E-commerce & Marketplace

TikTok ShopBeginner
ShopifyBeginner

Design & Creative

Adobe XDBeginner
PrototypingBeginner

Marketing & Growth

Google AdsBeginner
Content MarketingBeginner

Real Estate Operations

Real Estate ListingBeginner

Sales & Business Development

B2B SalesBeginner
Cold CallingBeginner
Proposal WritingBeginner
NegotiationBeginner
Account ManagementBeginner
Sales PresentationsBeginner
SalesforceBeginner

Software Development

HTML5/CSS3Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
ClickUpBeginner

Work Experience

Ticket Management Operator / Virtual Assitant

Letstalk Tickets

Aug 2023 - May 2026

Key Achievements:

Inventory Management Specialist; Customer Support

Ticket ManagementExcel (Advanced)CopywritingEmail SupportTechnical SupportR ProgrammingLive Chat Support

Quick Stats

Age26 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationNot verified