Chesca

customer service representative

Chesca

500/mo
MANJUYOD, Philippines
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over three years of experience as a Customer Service Representative in the BPO industry, handling Amazon retail, financial, and order-taking accounts through calls, chat, and email. I’m used to working in fast-paced, high-pressure environments while maintaining accuracy and customer satisfaction. I am a great hire because these experiences have strengthened my communication skills, adaptability, and ability to deliver results efficiently under pressure.

Top Skills

Phone Support · 3 yearsEmail Support · 2 yearsLive Chat Support · 2 yearsTechnical Support · 2 yearsAccounts Payable/Receivable · <1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
CrispBeginner
Customer.ioBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

SketchBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

Amazon FBABeginner
TikTok ShopBeginner
Amazon Seller CentralBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner

Finance & Accounting

Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner

Marketing & Growth

ChatGPT for MarketingBeginner

Virtual Assistance & Admin

Email ManagementBeginner
CalendlyBeginner
Calendar ManagementBeginner
Data EntryBeginner
Travel PlanningBeginner
Executive Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Research & Information GatheringBeginner

Specialized Skills

Compensation & BenefitsBeginner
Performance ManagementBeginner

Sales & Business Development

B2B SalesBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
Cold CallingBeginner
Sales PresentationsBeginner
Warm Outreach & Appointment SettingBeginner

Work Experience

CSR

Qualfon

Oct 2019 - Apr 2022

Live Chat SupportTechnical SupportPhone SupportEmail SupportDocument Management

Quick Stats

Age27 years
English LevelFluent
ID VerificationNot verified