Virtual Assistant for eCommerce (B2C/B2B) | Graphic Designer

Celeste

ID Verified
1,500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a reliable and detail-oriented eCommerce Virtual Assistant with hands-on experience in Shopify store management, graphic design, and customer support. I enjoy helping online businesses run smoothly—from answering customer inquiries and managing orders to keeping product listings accurate and up to date. I’ve built and managed stores using Shopify, Odoo, and WordPress, created marketing graphics, and supported Facebook ad campaigns to help boost product visibility. I’ve also worked closely w...

Top Skills

Adobe Photoshop · 10 yearsB2C Sales · 10 yearsData Entry · 10 yearsFacebook Marketplace · 10 yearsOrder Fulfillment · 5 years

Skills & Expertise

Design & Creative

Adobe PhotoshopExpert
Social Media GraphicsExpert
CanvaAdvanced

E-commerce & Marketplace

Facebook MarketplaceExpert
Order ProcessingExpert
Order FulfillmentExpert
DropshippingAdvanced
ShopifyAdvanced
WooCommerceAdvanced
EtsyAdvanced
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
WordPressAdvanced
Print on DemandBeginner

Finance & Accounting

BookkeepingAdvanced
QuickBooksIntermediate

Virtual Assistance & Admin

Data EntryExpert
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
Executive Assistant ServicesAdvanced
AsanaIntermediate

Customer Success

Social Media SupportExpert
Email SupportAdvanced
Live Chat SupportIntermediate

Sales & Business Development

B2C SalesExpert
B2B SalesAdvanced
Linkedin OutreachIntermediate
Cold Email OutreachIntermediate

Software Development

WordPress DeveloperAdvanced

Work Experience

Sales and Marketing

Vertex Digital Marketing

Jul 2020 - Feb 2026

Key Achievements:

Answered customers’ inquiries regarding product information, orders, and deliveries Provided after-sales customer support in helping customers with their billing, and troubleshooting product technical issues. Created and managed an e-Commerce Store using Odoo and Shopify Platform Designed graphic materials for product marketing and ran ads for Facebook

Social Media GraphicsCanvaAdobe PhotoshopEmail SupportSocial Media SupportB2C SalesShopifyOrder ProcessingOrder FulfillmentData EntryAsana

Operations and Product Manager

AVTELCOM LLC

Aug 2016 - Jun 2020

Key Achievements:

Served as the key-person in managing the company’s processes in supplying and distributing products in the Middle East. (From price quotes to delivery) Contacted Manufacturers, Suppliers, and Distributors for quotations, inventories, orders and replacements Developed company websites using WordPress, Shopify, and Odoo. Designed graphic materials for company marketing. Listed products on Amazon, eBay, Reverb, and Shopify. Monitored inventory of products and updated their prices from time to time. Created SOPs for the team to ensure smooth day-to-day operations. Assigned tasks to team members, reviewed their results, and ensured all work met company standards and contributed to business needs. Created Photo Booth Templates, Monograms, and GOBOs for events use.

Social Media GraphicsCanvaAdobe PhotoshopShopifyWooCommerceEtsyProduct Listing OptimizationInventory ManagementDropshippingOrder ProcessingWordPressOrder FulfillmentQuickBooksBookkeepingData EntryEmail ManagementPersonal Assistant ServicesMeeting CoordinationDocument ManagementExecutive Assistant ServicesAsanaEmail SupportB2B SalesLive Chat SupportSocial Media SupportB2C SalesLinkedin OutreachCold Email OutreachWordPress Developer

IT and Engineering Department Head

STI College Baguio

Jun 2015 - Mar 2016

Key Achievements:

Helped in implementing rules, consolidating reports, and evaluating Faculty Members under the said department. Planned and conducted activities for students to promote academic excellence and camaraderie. Served as the Thesis Coordinator and Adviser to students enrolled in Software Engineering and Development.

Document Management

College Instructor / Professor

STI College Dagupan

Jun 2011 - May 2015

Key Achievements:

Taught computer programming courses using Java, C#, and VB .NET. Taught non-programming courses such as Computer Fundamentals, Office Productivity Tools, Design and Analysis of Algorithms, Computer Graphics, Multimedia Systems, Theory of Database Systems, Advanced Database Systems, Management Information Systems in Hospitality Industry

Document Management

Quick Stats

Age35 years
English LevelConversational
ID VerificationVerified

Education

Master's Degree

Colegio de Dagupan

2011 - 2014

Bachelor's Degree

Computer Science

2007 - 2011

High-school

Baguio City National High School

2003 - 2007