Carla

Virtual Assistant

Carla

ID Verified
1,100/mo
san Miguel, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Admin/Tenant Relations Officer / December 9, 2024 - February 27, 2026 Kaizen Asset Management and Services (Dubai) Respond promptly and professionally to customer inquiries and complaints via phone, and email. Provide accurate information about our properties, amenities, and leasing options. Maintain detailed and accurate records of customer interactions in our CRM system. Coordinate with other departments to ensure timely resolution of customer issues and requests. Maintain and update the list...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

TikTok ShopBeginner
EtsyBeginner

Finance & Accounting

XeroBeginner

Real Estate Operations

Sales & Business Development

SalesforceBeginner

Work Experience

Admin Staff

Freeway Motor Sales of Baliuag Corp. (Mitsubishi)

Feb 2024 - Sep 2026

Job Responsibilities:

Addressing inquiries, concerns, and providing guidance on products and services across various channels. Ensure the accuracy and consistency of promotional materials, such as flyers and price lists, bolstering the company's brand image. Maintain meticulous records of walk-in clients and inquiries, facilitating efficient follow-up and analysis. Proactively reaching out to clients further underscore...

ScriptwritingSocial Media SupportContentfulEditorial Calendar ManagementCanvaFacebook MarketplaceSocial Media GraphicsTikTok ShopMeta Ads (Facebook/Instagram)Facebook Business Manager

Admin/Tenant Relations Officer

Kaizen Asset Management and Services

Dec 2024 - Feb 2026

Job Responsibilities:

Respond promptly and professionally to customer inquiries and complaints via phone, and email. Provide accurate information about our properties, amenities, and leasing options. Maintain detailed and accurate records of customer interactions in our CRM system. Coordinate with other departments to ensure timely resolution of customer issues and requests. Maintain and update the listing master sheet...

ScriptwritingPhone SupportTicket ManagementEditorial Calendar ManagementEmail SupportFreshdeskLive Chat SupportContentfulLiveChatExcel (Advanced)

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

General Virtual Assistant