Brix

Lead Generation & SEO Specialist

Brix

ID Verified
900/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

What Makes Me a Great Hire Dependable and results-driven professional who takes ownership of every task. Able to learn new software and processes quickly with minimal training. Excellent time management and ability to prioritize multiple responsibilities. Effective communicator who collaborates well with clients and team members. Passionate about helping businesses grow by providing reliable, high-quality support. My experties Experienced Virtual Assistant with a strong background in administr...

Top Skills

Data Entry · 4 yearsLead Generation · 3 yearsSEO (Technical & Content) · 3 yearsAirtable · 2 yearsContent Strategy · 2 years

Skills & Expertise

E-commerce & Marketplace

Order ProcessingIntermediate
Product Listing OptimizationIntermediate
Marketplace SEOIntermediate

Virtual Assistance & Admin

Data EntryAdvanced
Executive Assistant ServicesIntermediate
Research & Information GatheringIntermediate
AirtableIntermediate

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachIntermediate
Account ManagementIntermediate
Linkedin OutreachIntermediate
Warm Outreach & Appointment SettingIntermediate
B2B SalesIntermediate
Cold CallingBeginner

Marketing & Growth

SEO (Technical & Content)Advanced
Content StrategyIntermediate
Instagram GrowthIntermediate
Social Media AnalyticsIntermediate
Content MarketingBeginner

Work Experience

Customer Service Represintative

Infocision

Jul 2025 - May 2026

Key Achievements:

Key Responsibilities Handled inbound voice and chat support for telecommunications customers. Assisted customers with billing, account inquiries, and technical concerns. Resolved customer issues while delivering excellent customer service. Retained customers by addressing concerns and offering suitable solutions. Processed account updates, service changes, and cancellations. Maintained accurate customer records and documented interactions. Met quality, productivity, and customer satisfaction targets. Key Achievements – Customer Service Representative | InfoCision Successfully retained customers by resolving concerns and offering appropriate solutions. Consistently delivered excellent customer service across voice and chat channels. Resolved customer inquiries efficiently while maintaining high-quality standards. Met or exceeded performance metrics for customer satisfaction, quality, and productivity. Built strong communication and conflict-resolution skills in a fast-paced environment. Maintained accurate documentation and ensured timely follow-up on customer concerns.

B2B SalesOrder ProcessingCold CallingWarm Outreach & Appointment Setting

Social Media Account Automation

Numa

Aug 2024 - Feb 2025

Key Achievements:

Managed 300+ social media accounts while maintaining account health and performance. Generated hundreds of qualified leads through strategic account management and outreach. Improved product visibility by implementing SEO best practices for listings and content. Maintained 99%+ accuracy in data entry and record management.

Executive Assistant ServicesProduct Listing OptimizationResearch & Information GatheringWarm Outreach & Appointment SettingData EntryLead GenerationAccount ManagementMarketplace SEOOrder ProcessingSEO (Technical & Content)Content MarketingSocial Media AnalyticsInstagram GrowthAirtable

Technical Support Specialist

TheSocialProxy

Jan 2023 - Jul 2024

Key Achievements:

Provided technical support via live chat and email. Troubleshot proxy, IP, authentication, and connectivity issues. Assisted customers with proxy setup and configuration. Escalated complex issues to the technical team. Documented support cases and solutions. Collaborated with the CEO and developers to improve customer experience. Key Achievements: Resolved technical issues efficiently with high customer satisfaction. Improved support workflows by identifying recurring issues. Built strong expertise in proxy technologies and troubleshooting. Delivered timely, accurate support in a fast-paced environment.

Order ProcessingExecutive Assistant ServicesData EntryAirtableSEO (Technical & Content)Account Management

Quick Stats

Age28 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

Data Entry

Education

Bachelor's Degree

Davao Central College

2018 - 2021