CyberSecurity, Customer SupportCyberSecurity, Customer Support
Bonface
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$1,500
per month
($9/hour)
Member since March 2026
Profile Description
I’m a versatile professional with a unique blend of experiences across IT, customer support, automotive repair, real estate, farming, and the arts. My journey began with over 7 years in customer support, where I developed strong communication, problem-solving, and teamwork skills. Alongside this, I’ve been pursuing my passion for cybersecurity and networking, learning independently through Cisco Academy, Hack The Box, ALX Africa and online resources, building hands-on skills in troubleshooting, ...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Email SupportExpert
Technical SupportExpert
LiveChatExpert
Video SupportBeginner
Real Estate Operations
Virtual Assistance & Admin
Specialized Skills
Terms & ConditionsExpert
Performance ManagementExpert
Coaching & MentoringExpert
Technical TrainingExpert
Contract ReviewExpert
Software Development
HTML5/CSS3Beginner
Kotlin (Android)Beginner
FlutterBeginner
MySQLBeginner
PostgreSQLBeginner
MongoDBBeginner
Python (Django/FastAPI)Beginner
Human Resources
Data & Analytics
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Quick Stats
Age32 years
GenderMale
English LevelConversational
ID VerificationNot verified