General VA | Customer Support Executive

Bernadine

1200/mo
Tarlac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 16 years of professional experience, I offer a well-rounded skill set adaptable to diverse industries and roles, setting me apart as a valuable candidate. During my 6-year tenure in the BPO industry, I honed my abilities as a customer service and technical support representative. This period underscores my proficiency in addressing customer inquiries, providing technical assistance, and resolving issues with finesse. Notably, my communication prowess, adept problem-solving, and unwave...

Top Skills

Email Support · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsFacebook Marketplace · 5 yearsTicket Management · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportBeginner
Ticket ManagementExpert
Email SupportExpert
Video SupportIntermediate
Technical SupportIntermediate
FreshdeskBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert
Amazon FBABeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Inventory ManagementBeginner
DropshippingBeginner

Finance & Accounting

NetSuiteBeginner

Marketing & Growth

Google AdsBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
Zoho CRMBeginner
PipedriveBeginner
SalesforceBeginner

AI & Automation

Copy.aiBeginner

Content & Writing

CopywritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
CapCutBeginner
Video EditingBeginner

Quick Stats

Age38 years
English LevelFluent
ID VerificationNot verified