Executive AssistantExecutive Assistant

Key Achievements:

As an Executive Assistant, I've provided remote administrative and operational support to a SaaS founder and a real estate/Airbnb operator, managing their calendars, inboxes, and day-to-day scheduling across time zones using Google Workspace, Calendly, and Notion. For the SaaS founder, I restructured their schedule to protect focus time for strategic work, reclaiming 10+ hours of their time each week, and managed recurring meetings with partners and stakeholders without scheduling conflicts. I built a centralized Notion workspace to streamline project tracking and priorities, and created a structured system for stakeholder communication and action tracking that brought missed follow-ups down to zero within 90 days. For the real estate/Airbnb operator, I handle guest and client communication, draft professional email responses, and keep operations organized during high-volume seasonal booking periods — tracking tasks and bookings in Asana and spreadsheets to keep turnovers, maintenance requests, and follow-ups on schedule. Key strengths I bring: Calendar, inbox, and multi-time-zone scheduling management Building organized systems (Notion, Asana) for project and stakeholder tracking Professional client and guest communication Organized, accurate record-keeping and documentation HubSpot-certified in CRM and sales management Independent, detail-driven execution in fast-paced remote settings

Key Achievements:

As Territory Sales Manager at Philip Morris International, I remotely led the launch of ZYN nicotine pouches in Kenya, a product category with no prior market presence. I built the sales infrastructure from the ground up, including territory planning, outlet segmentation, retailer onboarding, and consumer activation strategies. Managing a team of 5 Territory Executives through virtual coaching, performance reviews, and digital reporting, I drove execution across multiple regions. I collaborated remotely with distributors, stockists, and retail partners, using CRM dashboards to track sales performance, distribution growth, competitor activity, and market insights. Throughout the role, I maintained full compliance with PMI trade standards and nicotine category regulations. Key Achievements: • Successfully launched ZYN in Kenya, establishing the country's first nicotine pouch category through strategic remote leadership and market development. • Improved sales KPI attainment by 20% within the first quarter through virtual coaching and structured performance management. • Expanded numeric distribution across priority territories, securing placement in premium retail and convenience outlets. • Executed consumer engagement campaigns that accelerated brand awareness and first-purchase conversion in a new market category. • Maintained zero compliance violations while managing multi-region operations remotely.