Bartholomew

Executive Operations Assistant

Bartholomew

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Executive Operations Specialist with 10+ years of experience in inbox management, CRM administration, and workflow automation. Reduced administrative workload by 45% through system redesign and process optimization. Passionate about building structured, scalable systems that support fast-growing teams.

Skills & Expertise

AI & Automation

DALL-EAdvanced
PerplexityIntermediate
n8nIntermediate

Content & Writing

Email CopywritingIntermediate

Customer Success

Data & Analytics

Data MiningAdvanced
A/B TestingAdvanced
SegmentAdvanced

Design & Creative

CanvaExpert
CapCutIntermediate

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

Software Development

JavaScript (ES6+)Intermediate

Work Experience

Executive Virtual Operations Assistant & Email Systems Specialist

Freelance (Upwork & Fiverr)

Jan 2020 - Present

Job Responsibilities:

 Provided structured executive and operational support to global clients across multiple time zones.  Managed complex calendars, travel coordination, inbox triage, and meeting preparation for business owners and senior professionals.  Designed and implemented digital document management systems, reducing administrative workload by 42% and improving task turnaround time by 37%.  Customized and...

A/B TestingData MiningDALL-EEmail CopywritingSocial Media SupportPerplexityTicket ManagementEmail SupportCanvaGoogle Ads

Customer Relations and Administrative Operations Assistant

Family Hope Trust

Jan 2015 - Sep 2019

Job Responsibilities:

 Coordinated executive calendars, appointment scheduling, and internal communications across departments.  Managed structured client records for 500+ individuals, improving data accuracy and retrieval efficiency.  Streamlined follow-up processes and communication workflows, contributing to a 33% increase in client satisfaction.  Supported organizational reporting, documentation preparation, an...

Email SupportPerplexityTicket ManagementClickUpMonday.comCalendlyDocument ManagementExecutive Assistant ServicesResearch & Information GatheringMeeting Coordination

Administrative Support & Operations Assistant

Juniorrate School

Jan 2014 - Dec 2014

Job Responsibilities:

 Supported scheduling, event coordination, and structured documentation processes.  Improved internal communication systems between staff and stakeholders.

Executive Assistant ServicesDocument ManagementCalendlyResearch & Information GatheringMeeting CoordinationMonday.comEmail ManagementPersonal Assistant ServicesCalendar ManagementTravel Planning

Administrative Coordinator

Sheepcare Community Center School

Jan 2009 - Dec 2013

Job Responsibilities:

 Oversaw daily administrative operations, reporting, and structured communications.  Implemented improved record-keeping procedures to enhance operational efficiency.

Data EntryTravel PlanningCalendar ManagementExecutive Assistant ServicesResearch & Information GatheringEmail ManagementPersonal Assistant ServicesDocument Management

Quick Stats

Age39 years
GenderMale
English LevelConversational
Other Languages
SwahiliConversational
FrenchBasic
ID VerificationVerified

Certifications

Fundamentals of Digital Marketing
Certified HTML Email Developer
CSS & HTML Certificate

Education

Certificate

Unity College

2006 - 2008