Bancy

Virtual assistant

Bancy

ID Verified
1,000/mo
Nairobi , Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a proactive Virtual Assistant who loves helping businesses save time and stay organized. I specialize in administrative support, customer service, data entry, research, and content assistance. I take pride in clear communication, attention to detail, and meeting deadlines without constant supervision. Whether you need help managing emails, organizing files, handling client inquiries, or supporting online tasks, I’m here to make your work easier and more efficient.

Skills & Expertise

Design & Creative

Logo DesignIntermediate

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

Virtual Assistance & Admin

Content & Writing

Email CopywritingIntermediate
CopywritingIntermediate

Customer Success

IntercomAdvanced
FreshdeskAdvanced
LiveChatAdvanced
Customer.ioAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
Video SupportIntermediate

Data & Analytics

Work Experience

Virtual Assistant

Akili

Aug 2023 - Nov 2025

Job Responsibilities:

1.Successfully overlooked a project to completion. 2.Scheduled all meetings and attended them on time. 3.Managed social media platforms and created engaging contents and posters. 4.Managed all emails. 5.Succefully Planned travels for my employer.

Personal Assistant ServicesExecutive Assistant ServicesEmail CopywritingEmail SupportCopywritingCreative WritingSEO Content WritingWordPressLive Chat SupportPhone Support

Front office/receptionist/Finance manager

Day & night medical clinic

Feb 2020 - May 2021

Job Responsibilities:

*Successfully booked appointments for patients . *Professionally handled patients. *Created engaging contents and posters to attract more patients to our clinic. *Managed the clinic's finances and made clear financial records. *Planned and coordinated meetings in the clinic. *Recorded the clinic's stock. *Welcomed and handled patients with professionalism.

Adobe PhotoshopTikTok ShopDropshippingProduct Listing OptimizationOrder ProcessingPrint on DemandContent StrategyChatGPT for MarketingInstagram GrowthTikTok Growth

Quick Stats

Age24 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistant
Master ChatGPT

Education

Associate's Degree

Dympols Hair and beauty college

2020 - 2021

High-school

St Angela Kiriaini Girls High school

2016 - 2019