Babelyn

Customer Service | Virtual Assistant | E-Commerce Support

Babelyn

ID Verified
1,000/mo
Legazpi, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Virtual Assistant and Customer Support Specialist with 8+ years of experience in administrative support, high-volume customer service, and operations coordination. Skilled in handling inbound calls, managing schedules, maintaining CRM systems (HubSpot, Salesforce, Zoho), and supporting invoicing and customer follow-ups. Proven ability to multitask, prioritize tasks efficiently, and improve workflows in fast-paced, service-oriented environments.

Top Skills

Airtable · <1 yearAsana · <1 yearCalendar Management · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
AirtableBeginner
AsanaBeginner
NotionBeginner

Specialized Skills

Medical BillingBeginner
Telehealth SupportBeginner

Sales & Business Development

SalesforceBeginner
Zoho CRMBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner

Work Experience

Customer Service Representative

Gunter and King Service (PANDR)

Jun 2025 - Jun 2026

Email ManagementAsanaData EntryEmail SupportGoogle Sheets (Advanced)Phone SupportExcel (Advanced)

Medical Reciptionist & Sales Support

Gunter and Services (PANDR)

Mar 2025 - May 2025

Calendar ManagementEmail ManagementData EntryTelehealth SupportMedical BillingPhone SupportEmail Support

Customer Service Representative & Admin Support

Gunter & Kind Services (PANDR)

Feb 2022 - Mar 2025

Email ManagementData EntryNotionAirtableEmail SupportTicket ManagementGoogle Sheets (Advanced)Phone Support

Customer Service Representative & Technical Support

Gunter & Kind Services (PANDR)

Mar 2021 - Jan 2022

Calendar ManagementEmail ManagementData EntryEmail SupportExcel (Advanced)Phone SupportTechnical SupportGoogle Sheets (Advanced)

Customer Service Representative & SME

Sutherland Global Services

Feb 2019 - Nov 2020

Phone SupportTicket ManagementSalesforceData EntryTechnical Support

E-Commerce & Back Office Support

Sutherland Global Services

Nov 2017 - Jan 2019

SalesforceData EntryLive Chat SupportGoogle Sheets (Advanced)Excel (Advanced)Ticket Management

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified

Certifications

Contact Services NC 2

Education

Bachelor's Degree

San Jose Community College

2021 - 2025

High-school

Pili Natioanal High School

2005 - 2009