Operations & Administrative Strategiest

Audrey

ID Verified
3,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a Virtual Executive Assistant and Systems Communications & Operations Specialist who loves helping businesses run smoother and smarter. Over the past few years, I’ve supported UK and international teams managing everything from daily logistics to high-volume recruitment, always looking for ways to make processes more efficient and clients happier. Working remotely has taught me how to keep teams connected and projects on track, no matter where everyone is based. I enjoy finding practical so...

Top Skills

Adobe InDesign · <1 yearAdobe Photoshop · <1 yearAirtable · <1 yearAPI Integration · <1 yearAsana · <1 year

Skills & Expertise

AI & Automation

ZapierBeginner
API IntegrationBeginner
GitHub CopilotBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
Video SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
Customer.ioBeginner
LiveChatBeginner
Help ScoutBeginner

Data & Analytics

Excel (Advanced)Beginner
Python (Pandas/NumPy)Beginner
SQLBeginner
Power BIBeginner
Data VisualizationBeginner
TableauBeginner

Design & Creative

FigmaBeginner
PrototypingBeginner
Design SystemsBeginner
CanvaBeginner
Social Media GraphicsBeginner
Brand Asset ManagementBeginner
Adobe PhotoshopBeginner
Adobe InDesignBeginner
CapCutBeginner
Final Cut ProBeginner
YouTube OptimizationBeginner

Finance & Accounting

XeroBeginner
Financial ReportingBeginner
QuickBooksBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
BasecampBeginner
AirtableBeginner
JiraBeginner
ClickUpBeginner
Monday.comBeginner

Work Experience

OPERATIONS & ADMINISTRATIVE STRATEGIEST

VECTIO LOGISTICS

Nov 2024 - Aug 2026

Key Achievements:

As Operations & Administrative Manager, I lead remote logistics and admin operations for a UK-based team, driving efficiency and reliability for clients and drivers. Streamlined workflows and reduced delivery delays through process improvements and digital solutions. Managed financial tasks with Xero, processing 250+ invoices and expense records, boosting budget tracking accuracy by 30%. Introduced CRM and spreadsheet automation, increasing operational efficiency and saving 10+ hours weekly. Coordinated communication across teams and with over 40 clients, supporting smooth transport and stakeholder satisfaction. Generated reports and analytics to support management of 500+ monthly deliveries and data-driven decisions.

Quick Stats

Age29 years
English LevelFluent
Other Languages
FrenchBasic
GermanBasic
ID VerificationVerified