Virtual Assistant/CRM Specialist

April

1000/mo
Daet, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Versatile professional with 10+ years of experience in project management, SaaS sales, customer success, and IT support. Skilled in CRM systems (Follow-Up Boss, Salesforce), workflow automation, and stakeholder communication. Strong background in customer retention, technical troubleshooting, and cross-functional collaboration.

Top Skills

Email Support · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsSalesforce · 8 yearsGoogle Sheets (Advanced) · 7 years

Skills & Expertise

AI & Automation

ChatGPT/ClaudeBeginner
PerplexityBeginner
Workflow AutomationAdvanced
Claude/Anthropic APIBeginner

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Email SupportExpert
Technical SupportBeginner
ZendeskBeginner
FreshdeskBeginner

Data & Analytics

Google Sheets (Advanced)Expert
Excel (Advanced)Expert

Design & Creative

CanvaBeginner

Sales & Business Development

B2B SalesIntermediate
Sales Funnel ManagementExpert
Account ManagementAdvanced
SalesforceExpert

Quick Stats

Age39 years
English LevelFluent
ID VerificationNot verified