Virtual Assistant, Data Entry Clerk

Anne

ID Verified
600/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and highly organized Virtual Assistant with experience in data entry, executive support, and customer service. Skilled in managing schedules, handling administrative tasks, and delivering excellent client communication. Proficient in maintaining accuracy, meeting deadlines, and supporting business operations efficiently. A proactive problem-solver with strong multitasking abilities, committed to helping businesses stay organized and grow.

Top Skills

Calendar Management · 4 yearsCalendly · 4 yearsData Entry · 4 yearsDocument Management · 4 yearsEmail Management · 4 years

Skills & Expertise

Content & Writing

SEO Content WritingAdvanced
Product DescriptionsIntermediate

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Lead ManagementIntermediate
Video SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementIntermediate
Technical SupportBeginner
Live Chat SupportBeginner

E-commerce & Marketplace

Order FulfillmentAdvanced
Order ProcessingAdvanced
WooCommerceIntermediate
WordPressIntermediate
Inventory ManagementIntermediate

Marketing & Growth

Email MarketingAdvanced
MailchimpAdvanced

Sales & Business Development

Cold Email OutreachAdvanced
Lead GenerationAdvanced
Cold CallingAdvanced
NegotiationBeginner
Sales PresentationsBeginner
Warm Outreach & Appointment SettingBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
CalendlyAdvanced
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
Document ManagementAdvanced
Email ManagementAdvanced
Monday.comIntermediate
TrelloIntermediate
AsanaIntermediate
AirtableBeginner
NotionBeginner

Work Experience

Event Coordinator

Ushering Excellence Agency

Mar 2023 - Present

Key Achievements:

Coordinated and managed multiple events including weddings, bridal showers, engagements, private parties, and family gatherings, ensuring smooth execution from planning to completion. Led ushering teams of up to 25+ staff per event, assigning duties, supervising performance, and ensuring professionalism at all times. Handled client communication, inquiries, and bookings, ensuring timely responses and high customer satisfaction. Developed and maintained event schedules, staff rosters, and coordination plans to ensure seamless event flow. Assisted in recruitment, training, and onboarding of ushers and event staff to maintain service excellence standards. Managed on-site event logistics including guest registration, VIP handling, crowd control, and usher coordination. Supported marketing and client acquisition through social media engagement, cold outreach, and lead follow-ups. Maintained accurate records of clients, bookings, and payments using digital tools and spreadsheets. Ensured high-quality service delivery aligned with the company’s motto: “Your guests, our priority.” Successfully contributed to repeat client retention through consistent service excellence and professionalism. Coordinated last-minute event changes and problem-solving to ensure all events ran smoothly without disruption.

Email SupportPhone SupportWordPressSocial Media SupportWooCommerceTechnical SupportProduct DescriptionsLead ManagementMailchimpCold CallingNegotiationCold Email OutreachOrder ProcessingLead GenerationEmail MarketingWarm Outreach & Appointment SettingCalendar ManagementSales PresentationsOrder FulfillmentData EntryPersonal Assistant ServicesCalendlyTravel PlanningDocument ManagementEmail ManagementMeeting CoordinationExecutive Assistant Services

Virtual Assistant

Private Employer

Aug 2021 - Apr 2023

Key Achievements:

- Researched and identified property listings, verifying availability and compiling accurate records of houses for sale - Maintained detailed property databases including seller name, contact information, location, pricing, property condition, and amenities - Conducted outreach to property owners through calls and digital platforms to generate leads and build a qualified seller pipeline - Negotiated pricing and terms with sellers to secure competitive deals - Scheduled and coordinated meetings and calls using Calendly, ensuring smooth communication between stakeholders - Managed workflows and tracked progress using [link hidden] and other task management tools. - Filtered and qualified leads, narrowing down large datasets into high-potential sellers for closing. - Handled live chat and client inquiries, providing timely and professional support. - Worked within US time zones, maintaining responsiveness and consistency in communication. - Supported sales processes from initial contact to closing, contributing to successful deal conversions

Email SupportLead ManagementPhone SupportLive Chat SupportInventory ManagementEmail MarketingCold Email OutreachCold CallingNegotiationWarm Outreach & Appointment SettingLead GenerationCalendar ManagementSales PresentationsData EntryMailchimpCalendlyMeeting CoordinationEmail ManagementPersonal Assistant ServicesExecutive Assistant ServicesMonday.comTrelloAsana

Quick Stats

Age24 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified

Education

Bachelor's Degree

Kenyatta University

2022 - present