Stephen

IT Support, Data Entry, Chat Support , Virtual Assistant.

Stephen

ID Verified
2,000/mo
Takoradi , Ghana
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented IT Systems Administration student at BYU-Pathway Worldwide (BSc. Applied Technology) with 2+ years of experience in high-responsibility, customer-facing roles. I combine strong customer service skills from retail and security operations with technical expertise in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams), Windows OS troubleshooting, and Android/iOS device support. As Founder of BlogazineGH ([link hidden]), I create practical how-to guides helping users fix common t...

Top Skills

Data Entry · 4 yearsEmail Support · 4 yearsLive Chat Support · 4 yearsPhone Support · 4 yearsResearch & Information Gathering · 4 years

Skills & Expertise

Content & Writing

Blog WritingIntermediate

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate
A/B TestingIntermediate
SQLBeginner

Virtual Assistance & Admin

Data EntryAdvanced
Research & Information GatheringAdvanced
Personal Assistant ServicesIntermediate

Specialized Skills

Telehealth SupportBeginner

Sales & Business Development

B2B SalesIntermediate
B2C SalesIntermediate

AI & Automation

SoraBeginner
VeoBeginner
Data LabelingBeginner

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Video SupportAdvanced
Social Media SupportAdvanced
Technical SupportBeginner
ZendeskBeginner

Work Experience

Security Guard

Western Serene Atlantic Hotel (4 star)

Dec 2024 - Sep 2026

Key Achievements:

Protect hotel properties and ensuring safety. Performing invoice data entry with Excel and Ms word.

Data EntryPersonal Assistant ServicesGoogle Sheets (Advanced)Excel (Advanced)Research & Information Gathering

Quick Stats

Age26 years
English LevelConversational
Other Languages
EnglishConversational
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Ensign College

2026 - present