Customer Service RepresentativeCustomer Service Representative
Christian
ID Verified$800
per month
($5/hour)
Profile Description
I am a reliable and customer-focused professional with experience in customer support and back-office operations. I am skilled in communicating with customers, handling inquiries, resolving concerns, managing information, and providing professional support. I am organized, detail-oriented, and comfortable working with online platforms and tools. I am eager to apply these skills to Airbnb guest communication, reservation support, listing management, and administrative tasks.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Real Estate Operations
Virtual Assistance & Admin
Design & Creative
E-commerce & Marketplace
Content & Writing
Work Experience
Support Ambassaaador
Intouch24/7(Airbnb)
Dec 2024 - Nov 2025
Job Responsibilities:
Provided customer support to Airbnb guests and hosts by handling inquiries, reservation concerns, booking changes, and complaints. Assisted customers in resolving issues, explained policies, maintained accurate records, and delivered professional and empathetic service to ensure a positive customer experience
Customer Service Representative
VXI Global Solutions
Oct 2023 - Dec 2024
Job Responsibilities:
Provided customer service support to Comcast customers by handling billing inquiries, account concerns, service issues, and troubleshooting. Assisted with product inquiries, promotions, and service upgrades while delivering excellent customer service and maintaining customer satisfaction. Applied retail sales skills to identify customer needs and recommend suitable products and services.
Business Development Manager
Flexi Finance Asia
May 2017 - Oct 2020
Job Responsibilities:
Focused on developing business strategies and fostering client relationships to drive growth. A Business Development Manager is responsible for identifying new business opportunities, building strong relationships with clients, and helping the company increase its sales and revenue
Retail Sales Coordinator
Abenson Ventures
Oct 2010 - Oct 2015
Job Responsibilities:
Coordinated daily retail sales operations, assisted customers, processed orders and documentation, monitored inventory, prepared sales reports, and worked closely with sales teams, suppliers, and customers to ensure smooth and efficient operations.
Quick Stats
Education
Bachelor's Degree
Martinez Memorial College
2004 - 2008