Cold Caller (Client Qualification Specialist)

Winfred

1,584/mo
NAIROBI, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

PROFESSIONAL SUMMARY Experienced Commercial and Customer Engagement professional with 14+ years of experience in sales operations, account management, customer relationship management, lead qualification, and business development support within the telecommunications industry. Skilled in engaging customers, understanding business needs, qualifying opportunities, managing sales pipelines, and supporting revenue growth through effective communication and relationship building. Experienced in han...

Top Skills

Account Management · 10 yearsB2B Sales · 10 yearsCalendar Management · 10 yearsCalendly · 10 yearsCold Email Outreach · 10 years

Skills & Expertise

Sales & Business Development

B2B SalesExpert
Lead GenerationExpert
Cold Email OutreachExpert
Proposal WritingExpert
Account ManagementExpert
Linkedin OutreachExpert
SalesforceExpert
Zoho CRMExpert
Apollo.ioBeginner
Hunter.ioBeginner
ZoomInfoBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Travel PlanningExpert
Data EntryExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Research & Information GatheringExpert
CalendlyExpert

Work Experience

SALES OPERATIONS MANAGER

SIMBANET COM LTD

Jan 2013 - Present

Key Achievements:

Commercial management professional with 14 years of experience in enterprise sales operations, account management, and bid leadership within the telecommunications sector. Strong background supporting complex, multi-stakeholder environments involving Sales, Finance, Technical, and Operations teams to deliver end-to-end customer solutions. Proven ability to manage large enterprise accounts, drive revenue growth, support contract execution, and coordinate integrated service delivery. Experienced in bid and tender management, pipeline governance, forecasting, and customer lifecycle management across multi-country operations.

B2B SalesProposal WritingSalesforceLead GenerationAccount ManagementZoho CRMCold Email OutreachLinkedin OutreachApollo.ioCalendar ManagementEmail ManagementZoomInfoHunter.ioTravel PlanningData EntryDocument ManagementMeeting CoordinationResearch & Information GatheringCalendlyExecutive Assistant Services

Quick Stats

Age43 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

DIP IN TELECOMMUNICATION AND ELECTRONICS ENGINEERING

Education

Associate's Degree

KENYA COLLEGE OF COMMUNICATIONS & TECHNOLOGY

2001 - 2003