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Customer Service RepresentativeCustomer Service Representative
Winchell
1100/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1100
per month
($6/hour)
Member since October 2025
Profile Description
A dedicated e-commerce Customer Support Specialist with over two years of experience transforming challenging customer interactions into positive outcomes. Proven ability to manage a high volume of inquiries, handling [phone hidden] tickets daily across phone, chat, and email while consistently contributing to an [phone hidden]% positive feedback rate. Proficient with CRM systems like Zendesk and Magento, with expertise in issue resolution, order management, and proactive fraud detection. A reli...
Top Skills
Canva · 6 yearsB2C Sales · 2 yearsData Entry · 2 yearsEmail Support · 2 yearsInventory Management · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
E-commerce & Marketplace
MagentoIntermediate
Order ProcessingIntermediate
Inventory ManagementIntermediate
Virtual Assistance & Admin
Data EntryIntermediate
Design & Creative
CanvaExpert
Video EditingBeginner
Sales & Business Development
B2C SalesIntermediate
Work Experience
Customer Service Representative
Awesome CX
Jul 2023 - Present
Live Chat SupportPhone SupportZendeskOrder ProcessingMagentoTicket ManagementEmail SupportData EntryInventory ManagementB2C Sales
Quick Stats
Age24 years
English LevelFluent
Other Languages
Tagalog/Filipinofluent
ID VerificationNot verified
Education
bachelor
University of Mindanao
2025 - present