Executive assistant | Bookkeeper | Sales SpecialistExecutive assistant | Bookkeeper | Sales Specialist
Wilfred
ID Verified$1,400
per month
($8/hour)
Profile Description
Hi. I’m Wilfred Villarin and I am from the Philippines. With almost 4 years of solid experience ( 3 years and 6 months ) as Customer Service and Technical Support Specialist handling QuickBooks Online and QuickBooks Payroll with ease. I am reliable, detail-oriented, and ready to bridge the time zone gap while keeping your data safe and secure.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Finance & Accounting
Sales & Business Development
Software Development
Work Experience
Customer Service Representative / Technical support & Sales
Concentrix
Sep 2021 - Jun 2025
Job Responsibilities:
• Achieved Top Performance: Recognized as Top Sales Agent, consistently hitting 70% of monthly sales targets and upselling targets. • Delivered Technical Support: Managed 95% accurate troubleshooting and setup for QuickBooks Online and Payroll accounts. • Resolved Complex Issues: Maintained 95% customer satisfaction rate by efficiently resolving reconciliation and payroll concerns. • Optimized...