Customer service officer , sales manager

Viola

ID Verified
528/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Dynamic professional with 3+ years of experience in customer service, sales, and supply chain management. Skilled in inventory optimization, client relationship management, and cross-functional collaboration. Proven ability to drive sales growth, streamline operations, and maintain compliance. Adept at leveraging technical training in supply chain and computer systems to deliver efficient solutions.

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearCold Calling · <1 yearCold Email Outreach · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
NegotiationBeginner
Sales PresentationsBeginner
SalesforceBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner

Work Experience

Admin Assistant

Ultra promo limited

Aug 2025 - Present

B2B SalesData EntryTravel PlanningCalendar ManagementEmail ManagementDocument ManagementMeeting CoordinationB2C Sales

Customer service and Sales Associate

Fone Direct limited

Jun 2023 - Jun 2025

Lead ManagementTicket ManagementPhone SupportLive Chat SupportSales PresentationsNegotiationSalesforceEmail SupportTechnical SupportData EntryB2B SalesB2C SalesCold CallingLead GenerationCold Email OutreachEmail ManagementDocument ManagementCalendar Management

Sales Executive

Platinum credit limited

May 2021 - May 2023

Calendar ManagementTravel PlanningData EntryB2B SalesEmail ManagementDocument ManagementMeeting CoordinationB2C SalesLead GenerationCold CallingCold Email OutreachProposal WritingSales PresentationsNegotiationSalesforceSocial Media SupportLead ManagementTechnical SupportPhone SupportLive Chat Support

Clerk

IEBC

Aug 2022 - Aug 2022

Email SupportData EntryDocument Management

Supply chain manager

Everbest Milk firm

Feb 2021 - Apr 2021

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified

Certifications

Supply Chain Management
Computer Studies

Education

Certificate

Thika Technical Training Institute

2019 - 2021

Certificate

Multiface computer college

2018 - 2018