Virtual AssistantVirtual Assistant

Trisha

ID Verified

1000/mo

Davao City, Philippines

Looking for Full-time

8 hours/day

Availability: EU / Asia timezone

$1000

per month

($6/hour)

Member since December 2025

Profile Description

I have been working as a Virtual Assistant for 5 years now, with a strong foundation in BPO and customer support. I am skilled in social media management, email and calendar management, project coordination, handling communications, and keeping tasks organized. I am reliable and adaptable.

Top Skills

Email Support · 10 yearsTicket Management · 10 yearsLive Chat Support · 8 yearsTechnical Support · 8 yearsData Entry · 6 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportExpert

Email SupportExpert

Technical SupportExpert

Social Media SupportExpert

Ticket ManagementExpert

ZendeskBeginner

Design & Creative

FigmaBeginner

CanvaAdvanced

Social Media GraphicsAdvanced

Loom/Screen RecordingBeginner

CapCutBeginner

E-commerce & Marketplace

Order ProcessingBeginner

WooCommerceBeginner

Finance & Accounting

QuickBooksBeginner

Accounts Payable/ReceivableBeginner

Financial ReportingBeginner

Marketing & Growth

Hootsuite/BufferBeginner

Community ManagementAdvanced

User-Generated ContentAdvanced

Sales & Business Development

SalesforceIntermediate

Cold Email OutreachIntermediate

Lead GenerationExpert

Virtual Assistance & Admin

Data EntryExpert

Specialized Skills

Coaching & MentoringAdvanced

Work Experience

Executive Assistant

Magic, Inc.

Jan 2024 - Aug 2025

Social Media SupportEmail SupportTicket ManagementCanvaSocial Media GraphicsOrder ProcessingAccounts Payable/ReceivableQuickBooksHootsuite/BufferCold Email OutreachLead GenerationUser-Generated ContentSalesforce

General Virtual Assistant

Freelance

Apr 2020 - Nov 2023

Live Chat SupportSocial Media SupportLoom/Screen RecordingEmail SupportTicket ManagementCanvaSocial Media GraphicsHootsuite/BufferSalesforce

Lead Fulfillment Coordinator

Demand Science Team Philippines

Jun 2021 - Jul 2023

Lead GenerationData Entry

Team Leader

Demand Science Team Philippines

Aug 2018 - Jun 2021

Key Achievements:

Team Leader of the Year award in 2020. Consistently exceeding goals for the team. Handling up to 18 virtual telemarketers in a Lead Generation setting.

Coaching & Mentoring

Lead Generation Specialist

Demand Science Team Philippines

Aug 2017 - Aug 2018

Lead GenerationData Entry

Service Desk Analyst (Tech Support)

ATOS Ph

Apr 2015 - May 2017

Live Chat SupportEmail SupportTicket ManagementTechnical Support

Technical Support Representative

Convergys

Feb 2013 - Apr 2015

Live Chat SupportEmail SupportTicket ManagementTechnical Support

Quick Stats

Age38 years

English LevelFluent

Other Languages

Tagalog/FilipinoFluent

ID VerificationVerified

Certifications

Bachelor of Science in Nursing

Education

Bachelor's Degree

San Pedro College

2004 - 2008