Dental Virtual AssistantDental Virtual Assistant

Key Achievements:

• Supported front desk operations for a multi-provider dental practice by coordinating patient scheduling, intake updates, and appointment flow across hygiene and restorative schedules. • Performed insurance verification support across multiple payer systems by reviewing benefit details, waiting periods, frequency limitations, and coordination of benefits information prior to appointments. • Built and maintained ClickUp tracking systems for patient follow-ups, pending insurance verifications, and unscheduled treatment tracking to improve administrative organization. • Assisted with patient communication workflows using NexHealth and Solutionreach for appointment reminders, follow-ups, and treatment coordination. • Prepared daily administrative reports highlighting scheduling gaps, pending insurance tasks, and outstanding patient follow-ups for office management review. • Coordinated with providers and front desk staff to help organize treatment sequencing, patient communication, and documentation accuracy before scheduled procedures. • Assisted with onboarding support for new providers by organizing schedule templates, patient flow preferences, and front desk workflow documentation.