Timothy

Virtual Assistant

Timothy

ID Verified
500/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I graduate in Lyceum of the University Manila taking up Bachelor of Science in Cruise Line Operations & Hotel Services. I started my career as a Customer Desk Assistant in a well-known Company (SM Supermalls) in the Philippines. After that, I worked also in a Hotel as a Room Attendant, Coffee shop as a Barista and Travel Consultant. I shift my career into a different one and spent my 5 years of experience in Business process outsourcing sector. My positive mindset, adaptability, willingness to ...

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

Specialized Skills

Virtual Assistance & Admin

Work Experience

Supervisor for Events & Planning

Kusina Town Food and Events

Jan 2025 - Jan 2026

Job Responsibilities:

 Provide employees with training on food preparation and safety procedures.  Follow all food safety regulations regarding food preparation, storage, handling, and serving.  Enforce food safety and sanitation policies by performing regular inspections of facilities and employees  Supervise and schedule food and beverage staff  Assess the quality, service, and profitability of individual restau...

Virtual Assistant

Advance Medical Solution

Jun 2024 - Jan 2025

Job Responsibilities:

 Provide comprehensive administrative support to multiple executives, managing calendars, scheduling patient appointments, and coordinating meetings across different time zones.  Conduct thorough research and prepare reports, presentations and correspondence with high accuracy and attention to detail.  Maintain confidentiality and handle sensitive information with utmost professionalism.  Stre...

Collection Specialist

Optum Global Solutions

Nov 2020 - Mar 2024

Job Responsibilities:

 Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third- party inquiries  Verify patient information by interviewing patients, recording medical history, confirming purpose of visit  Identifying claim denial reason and submitting corrected claim to the correct insurance company for proper reimbursement.  Co...

Email/Chat Support Representative

Teleperformance Philippines

Jan 2018 - Jul 2019

Job Responsibilities:

 Provided email/chat support to customers in a remote setting, responding to inquiries, helping and responding to customers in a timely and efficient manner Assist customers with technical inquiries, billing questions, product inquiries, and other customer service-related issues  Utilize customer service software to provide smooth customer experience while ensuring customer satisfaction  Develo...

Support Service Administrator

Alorica EGS

Apr 2017 - Jan 2018

Job Responsibilities:

 Answering and directing phone calls, managing office resources and supplies, and filing.  Completing customer services duties, including explaining a company's offerings and placing orders  Organizing office documents and files in an accessible manner  Updating internal company documents, including the employee handbook  Provided timely response to customer inquiries and direct to the right...

Quick Stats

Age33 years
GenderMale
English LevelConversational
ID VerificationVerified
Portfolio
🔒

Education

Bachelor's Degree

Lyceum of the University Philippines

2010 - 2014