Honesto

General Virtual Assistant

Honesto

1,350/mo
Tagaytay City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm a General Virtual Assistant specializing in admin and back-office support. I have a combined experience of 6 years in the VA industry and 2 years in the BPO industry. As a General Virtual Assistant, I’ve handled many different responsibilities like customer service, online bookings, coordination and scheduling of tour guides, email, chat, back office and social media support, sales, payroll, invoicing, just to name a few. In the Call Center industry, I’ve been an Inbound Customer Service rep...

Skills & Expertise

Content & Writing

Customer Success

Design & Creative

E-commerce & Marketplace

Finance & Accounting

Human Resources

PayrollAdvanced

Sales & Business Development

B2B SalesIntermediate
B2C SalesIntermediate
Cold CallingIntermediate
Lead GenerationIntermediate

Virtual Assistance & Admin

Marketing & Growth

MailchimpBeginner

Work Experience

Advertising Consultant

Oriental & Motolite Corporation

Feb 1997 - Present

Job Responsibilities:

● Conceptualizes and implements the company’s advertising and promotional material requirements. ● Sources out and negotiates with suppliers who will be responsible for the production of said advertising and promotional material requirements. ● Acts as media buyer in various advertising media for direct ad placements. ● Writes feature articles for newsletter, press releases, correspondence, ad cop...

General Virtual Assistant

Westaway

Nov 2018 - Sep 2020

Job Responsibilities:

● Lead Generation. ● Research. ● Data Entry. ● General admin work as assigned by supervisor.

General Virtual Assistant

Genesis Dynamics

Jul 2017 - Jan 2018

Job Responsibilities:

● Research. ● Data mining. ● Data entry. ● General admin work.

General Virtual Assistant

Museum Hack

Jan 2014 - Jun 2017

Job Responsibilities:

● Works with management. ● General customer service. ● Responsible for customer online bookings. ● Email support. ● Social media support (Facebook and Instagram). ● Admin and back office support. ● Preparation of payroll. ● Invoicing. ● Coordination of strategic partnerships. ● Research, spreadsheets. ● Other tasks that may be assigned from time to time.

Social Media SupportEmail SupportPayrollMeeting CoordinationPayroll ProcessingEmail Management

POC/Team Lead – Outbound Sales

Philippine Newtown Global Solutions

Feb 2013 - Aug 2013

Job Responsibilities:

● Provides guidance and leadership to team members. ● Monitors daily performance of team members. ● Provides training as needed. ● Makes scripts to help team members meet KPI’s.

Team Lead – Outbound Sales (SEO – UK Account)

Net Search Media Ltd.

Jan 2012 - May 2012

Job Responsibilities:

● Sell product packages to new customers. ● One of the top sellers. ● Performs other tasks as assigned from time to time by Operations Manager.

Outbound Sales Representative

Sitel Philippines

Jun 2011 - Nov 2011

Job Responsibilities:

● Provides customer service and support to customers and sell individual products and packages to new and existing customers. ● One of the top sellers.

Assistant Researcher and Documentor

President Diosdado P. Macapagal Museum and Library

May 2009 - Sep 2009

Job Responsibilities:

● Does research and other tasks as assigned from time to time by Head Writer/Researcher and Curator

Private Secretary III

Government Service Insurance System (GSIS)

Oct 2006 - Apr 2009

Job Responsibilities:

● Reports directly to the Chief of Staff of one of the Board Members. ● Writes newspaper articles, press releases, internal and external correspondence. ● Does research and other tasks as assigned from time to time.

Inbound Customer Care Representative

Convergys Corporation

Mar 2006 - Sep 2006

Job Responsibilities:

● Receives customer complaints and resolves them in accordance to metrics given by the client. ● Upsells client’s products and services to customers.

Advertising Consultant

Basso Electronics Int’l Ltd.

Feb 2000 - Jul 2001

Job Responsibilities:

● Conceptualizes and implements the company’s advertising and promotional material requirements. ● Sources out and negotiates with suppliers who will be responsible for the production of said advertising and promotional material requirements. ● Acts as media buyer in various advertising media for direct ad placements. ● Writes feature articles for newsletter, press releases, correspondence, ad cop...

Quick Stats

Age61 years
GenderMale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified
Portfolio
🔒

Certifications

Civil Service Professional Eligibility
EF Set English Certificate 66/100 (C1 Advanced)

Education

Bachelor's Degree

University of Santo Tomas

1982 - 1986

High-school

Lourdes School of Quezon City

1978 - 1982