General Virtual AssistantGeneral Virtual Assistant
Honesto
$1,350
per month
($8/hour)
Profile Description
I'm a General Virtual Assistant specializing in admin and back-office support. I have a combined experience of 6 years in the VA industry and 2 years in the BPO industry. As a General Virtual Assistant, I’ve handled many different responsibilities like customer service, online bookings, coordination and scheduling of tour guides, email, chat, back office and social media support, sales, payroll, invoicing, just to name a few. In the Call Center industry, I’ve been an Inbound Customer Service rep...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Sales & Business Development
Virtual Assistance & Admin
Marketing & Growth
Work Experience
Advertising Consultant
Oriental & Motolite Corporation
Feb 1997 - Present
Job Responsibilities:
● Conceptualizes and implements the company’s advertising and promotional material requirements. ● Sources out and negotiates with suppliers who will be responsible for the production of said advertising and promotional material requirements. ● Acts as media buyer in various advertising media for direct ad placements. ● Writes feature articles for newsletter, press releases, correspondence, ad cop...
General Virtual Assistant
Westaway
Nov 2018 - Sep 2020
Job Responsibilities:
● Lead Generation. ● Research. ● Data Entry. ● General admin work as assigned by supervisor.
General Virtual Assistant
Genesis Dynamics
Jul 2017 - Jan 2018
Job Responsibilities:
● Research. ● Data mining. ● Data entry. ● General admin work.
General Virtual Assistant
Museum Hack
Jan 2014 - Jun 2017
Job Responsibilities:
● Works with management. ● General customer service. ● Responsible for customer online bookings. ● Email support. ● Social media support (Facebook and Instagram). ● Admin and back office support. ● Preparation of payroll. ● Invoicing. ● Coordination of strategic partnerships. ● Research, spreadsheets. ● Other tasks that may be assigned from time to time.
POC/Team Lead – Outbound Sales
Philippine Newtown Global Solutions
Feb 2013 - Aug 2013
Job Responsibilities:
● Provides guidance and leadership to team members. ● Monitors daily performance of team members. ● Provides training as needed. ● Makes scripts to help team members meet KPI’s.
Team Lead – Outbound Sales (SEO – UK Account)
Net Search Media Ltd.
Jan 2012 - May 2012
Job Responsibilities:
● Sell product packages to new customers. ● One of the top sellers. ● Performs other tasks as assigned from time to time by Operations Manager.
Outbound Sales Representative
Sitel Philippines
Jun 2011 - Nov 2011
Job Responsibilities:
● Provides customer service and support to customers and sell individual products and packages to new and existing customers. ● One of the top sellers.
Assistant Researcher and Documentor
President Diosdado P. Macapagal Museum and Library
May 2009 - Sep 2009
Job Responsibilities:
● Does research and other tasks as assigned from time to time by Head Writer/Researcher and Curator
Private Secretary III
Government Service Insurance System (GSIS)
Oct 2006 - Apr 2009
Job Responsibilities:
● Reports directly to the Chief of Staff of one of the Board Members. ● Writes newspaper articles, press releases, internal and external correspondence. ● Does research and other tasks as assigned from time to time.
Inbound Customer Care Representative
Convergys Corporation
Mar 2006 - Sep 2006
Job Responsibilities:
● Receives customer complaints and resolves them in accordance to metrics given by the client. ● Upsells client’s products and services to customers.
Advertising Consultant
Basso Electronics Int’l Ltd.
Feb 2000 - Jul 2001
Job Responsibilities:
● Conceptualizes and implements the company’s advertising and promotional material requirements. ● Sources out and negotiates with suppliers who will be responsible for the production of said advertising and promotional material requirements. ● Acts as media buyer in various advertising media for direct ad placements. ● Writes feature articles for newsletter, press releases, correspondence, ad cop...
Quick Stats
Certifications
Education
Bachelor's Degree
University of Santo Tomas
1982 - 1986
High-school
Lourdes School of Quezon City
1978 - 1982