Virtual Assistant , Customer Service Representative

Tasmiyya

800/mo
Durban, South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a versatile and results driven professional based in Durban, South Africa, holding a Cum Laude Higher Certificate in Business Management from Regent Business School and certifications from EduCourse Online Learning in Customer Support, Virtual Assistance, and Google Workspace Basics. Currently, I work as a Virtual Assistant at Zipleads, where I manage digital schedules, lead coordination, and database records to optimize virtual workflows. My previous experience includes serving as a Remote...

Top Skills

Social Media Support · 3 yearsEmail Support · 2 yearsLead Management · 2 yearsLive Chat Support · 2 yearsLiveChat · 2 years

Skills & Expertise

Content & Writing

CopywritingIntermediate

Customer Success

Social Media SupportAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Lead ManagementIntermediate
ZendeskIntermediate
LiveChatIntermediate

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
TrelloBeginner
AsanaBeginner

Sales & Business Development

B2B SalesBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
B2C SalesBeginner
NegotiationBeginner
SalesforceBeginner
Zoho CRMBeginner

Work Experience

Virtual Assitant

Zipleads

Feb 2026 - Present

Lead ManagementCopywritingSocial Media SupportLive Chat Support

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified

Certifications

Virtual Assistant
Customer Service Support