Susan

Virtual Assistant

Susan

ID Verified
1,400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I help busy professionals and growing businesses run smoothly by taking care of the details that keep operations organized, efficient, and on track. With over 4 years of proven remote experience and a certification in Virtual Assistance Skills (ALX, 2026), I bring structure to chaos, like managing inboxes, calendars, projects, and workflows with precision and consistency. I don’t just complete tasks, I anticipate needs, solve problems, and keep everything moving forward. I’ve supported global ...

Skills & Expertise

AI & Automation

Customer Success

Data & Analytics

Virtual Assistance & Admin

Work Experience

Virtual Assistant & Transcriptionist (Remote)

Direct Clients

Mar 2020 - Present

Job Responsibilities:

Delivered high-accuracy transcripts across legal, medical, and corporate sectors with a 98% accuracy rate while maintaining strict confidentiality standards Managed email correspondence, calendar scheduling, and client communication for multiple projects, improving workflow efficiency and response turnaround times Consistently met 100% of project deadlines while maintaining exceptional attention t...

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Digital Project Coordinator

DotConnectAfrica

Apr 2023 - May 2023

Job Responsibilities:

Coordinated project timelines, ensuring timely delivery of digital initiatives  Created visual content and digital assets using Canva to enhance brand visibility  Drafted proposals and supported project documentation and reporting  Improved workflow efficiency through structured task tracking and team coordination

CalendlyDocument ManagementTrelloJiraPersonal Assistant ServicesAsanaMonday.comMeeting CoordinationClickUpNotion

Monitoring & Evaluation Trainee

NSDCC

Nov 2019 - Mar 2020

Job Responsibilities:

 Collected, cleaned, and analyzed public health data using DHIS, R, and QGIS  Developed dashboards, reports, and visualizations to support HIV/AIDS program decisions  Contributed to CAPR scorecards and performance tracking systems  Collaborated with teams to translate data into actionable insights  Ensured data accuracy, integrity, and compliance with reporting standards

Excel (Advanced)Data EntryLead ManagementExecutive Assistant ServicesResearch & Information GatheringDocument ManagementContentfulReinforcement LearningTechnical WritingEmail Support

Quick Stats

Age33 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
SwahiliFluent
FrenchBasic
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistance
Meta Social Media Marketing Certification
AI Literacy

Education

Bachelor's Degree

Multimedia University of Kenya

2013 - 2017