sittie

Virtual assistant / E commerce

sittie

900/mo
Davao City , Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Hi, my name is Sittie Haniya Alawi. I’m a customer service and sales professional with over five years of experience in customer support, technical support, sales, lead generation, and appointment setting. What I can offer an e-commerce business is strong customer communication, sales support, and the ability to create a positive customer experience. I can assist customers with product inquiries, orders, payments, returns, and concerns while making sure they feel valued and properly supported. ...

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearBookkeeping · <1 yearCalendar Management · <1 yearCold Calling · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Phone SupportBeginner
IntercomBeginner
CrispBeginner

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
DropshippingBeginner
Order ProcessingBeginner
Product PhotographyBeginner

Marketing & Growth

TikTok AdsBeginner
Email MarketingBeginner
HubSpotBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Personal Assistant ServicesBeginner

Finance & Accounting

BookkeepingBeginner
Payroll ProcessingBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
SalesforceBeginner
Zoho CRMBeginner

Work Experience

Customer service and chat support

Sutherland

Jan 2021 - Dec 2022

Key Achievements:

My role was to assist customer with their concern, answer question, process an order and delivery.

Live Chat SupportPhone SupportTikTok ShopTechnical SupportDropshipping

Quick Stats

Age32 years
English LevelConversational
ID VerificationNot verified