Sheindy

Virtual Assistant, Training Proctor, SME, CSR/Sales Rep

Sheindy

ID Verified
626/mo
Batangas, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Administrative and Virtual Support Professional with experience in property management, prospect scheduling, follow-up coordination, email management, administrative support, customer service, employee mentoring, and training coordination. Experienced in organizing schedules, maintaining accurate property information, managing communications, and supporting day-to-day operations with professionalism and attention to detail.

Top Skills

Account Management · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Live Chat SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Video SupportBeginner
Email SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Facebook MarketplaceBeginner

Marketing & Growth

Google AdsBeginner
LinkedIn AdsBeginner
TikTok AdsBeginner
ChatGPT for MarketingBeginner
Email MarketingBeginner

Real Estate Operations

Real Estate ListingBeginner
Zillow Premier AgentBeginner

Sales & Business Development

Account ManagementBeginner
Sales PresentationsBeginner

Specialized Skills

Coaching & MentoringBeginner
Corporate TrainingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Monday.comBeginner

Work Experience

Virtual Assistant

GamePlan Property Management

2025 - 2026

Key Achievements:

Coordinate prospect scheduling and follow up on scheduled appointments. Manage email communications and provide day-to-day administrative support. Update and maintain property information to help keep records accurate, organized, and current.

Training Proctor

ResultsCx Companies

Aug 2023 - Jan 2024

Key Achievements:

Maintained an organized training environment, monitored trainee attendance, and helped ensure trainees remained attentive and engaged. Sent general reminders and training ethics updates for virtual sessions and assisted trainees with basic troubleshooting when needed.

Subject Matter Expert

ResultsCx Companies

Feb 2023 - Aug 2023

Key Achievements:

Guided and mentored newly hired employees on the line of business, provided accurate information when supporting customer needs, and helped reinforce effective workplace and communication practices.

Customer/Sales Representative

ResultsCx Companies

Aug 2021 - Feb 2023

Key Achievements:

Handled customer concerns through inbound calls and assisted customers professionally by applying effective communication and service skills.

Quick Stats

Age24 years
English LevelFluent
ID VerificationVerified