CSR / AGENT SUPPORT / DATA ANALYSTCSR / AGENT SUPPORT / DATA ANALYST
Sheila
800/mo
Bacolod City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone
$800
per month
($5/hour)
Member since August 2026
Profile Description
Results-driven and highly adaptable Virtual Assistant with a strong background in customer service, administrative support, and data analysis. I have several years of experience supporting healthcare, financial, and technical accounts in fast-paced environments, where I consistently delivered exceptional customer experiences while maintaining accuracy and professionalism. My experience includes handling inbound and outbound customer interactions, providing agent support, resolving complex custo...
Top Skills
Negotiation · 4 yearsPhone Support · 4 yearsB2C Sales · 3 yearsFinancial Analysis · 2 yearsRisk Management · 1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportAdvanced
Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Finance & Accounting
Financial AnalysisIntermediate
Risk ManagementIntermediate
Sales & Business Development
NegotiationAdvanced
B2C SalesAdvanced
Lead GenerationBeginner
Cold CallingBeginner
Work Experience
CSR / AGENT SUPPORT / RISK DATA ANALYST
UBIQUITY
Dec 2020 - May 2024
Phone SupportExcel (Advanced)Financial AnalysisRisk ManagementNegotiationB2C SalesGoogle Sheets (Advanced)
Quick Stats
Age29 years
English LevelConversational
ID VerificationNot verified