Virtual Assistant

Sheila

ID Verified
900/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a registered Clinical Officer, certified Virtual Assistant, and certified Medical Billing and Coding professional — a combination that is exceptionally rare in the medical VA space. While most virtual assistants learn healthcare administration from the outside, I have lived it from the inside — managing patient schedules, handling clinical documentation, supporting billing and insurance processes, and delivering care across busy hospital departments in Kenya's public and private health sect...

Skills & Expertise

Data & Analytics

Design & Creative

CanvaBeginner

Virtual Assistance & Admin

Travel PlanningIntermediate
Data EntryIntermediate
CalendlyIntermediate
Email ManagementIntermediate
ClickUpIntermediate
JiraIntermediate
Monday.comIntermediate
NotionIntermediate
AsanaIntermediate
TrelloIntermediate

Specialized Skills

Telehealth SupportIntermediate
Medical BillingIntermediate

AI & Automation

Work Experience

Executive Virtual Assistant

KCS

Aug 2024 - Present

Calendar ManagementExecutive Assistant ServicesGoogle Sheets (Advanced)Research & Information GatheringTravel PlanningClickUp

Volunteer Clinical Officer

Murang'a Level 5 Hospital

Dec 2025 - May 2026

Job Responsibilities:

Delivering clinical care across inpatient and outpatient departments, applying multi-specialty clinical knowledge daily across a wide range of conditions, presentations, and patient populations Interpreting clinical findings, diagnostic images, lab results, and vital sign patterns, the same analytical skills required for expert-level medical AI annotation Maintaining clinical currency and professi...

Medical BillingMedical TranscriptionTelehealth Support

Project Supervisor

Shamiri Institute

Jan 2025 - Jul 2025

Job Responsibilities:

Developed clinical and programme assessment questions, evaluation frameworks, and quality review criteria for adolescent mental health interventions, directly analogous to AI training question development Categorised and tagged programme content by clinical domain, intervention type and outcome measure, supporting accurate workflow routing and quality management Reviewed and refined content based...

Quick Stats

Age30 years
GenderFemale
English LevelFluent
Other Languages
Mandarin ChineseBasic
ID VerificationVerified

Certifications

Data Analytics
Medical Billing and Coding
Clinical Medicine and Community Health
AI/ML
Virtual Assistant

Education

Certificate

Udacity

2026 - 2026

Certificate

ALX Africa

2026 - 2026

Bachelor's Degree

Jomo Kenyatta University of Agriculture and Tenchnology

2017 - 2022