Shawnae

Account Manager, Customer Success, Lead Generation

Shawnae

800/mo
Makati, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Warm leads in, closed deals out. I turn interested prospects into loyal customers and keep accounts growing, backed by hands-on experience in sales, lead gen, account management, and e-commerce customer support.

Top Skills

Account Management · <1 yearB2C Sales · <1 yearCalendar Management · <1 yearCalendly · <1 yearCold Calling · <1 year

Skills & Expertise

Sales & Business Development

Lead GenerationBeginner
Account ManagementBeginner
Cold CallingBeginner
B2C SalesBeginner
SalesforceBeginner

Customer Success

Technical SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
IntercomBeginner
LiveChatBeginner

E-commerce & Marketplace

Order ProcessingBeginner
Inventory ManagementBeginner

Specialized Skills

OnboardingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Email ManagementBeginner
CalendlyBeginner

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
🔒

Education

Bachelor's Degree

AMA COLLEGE

2018 - 2018